Account Handler

TN United Kingdom; Sleaford; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic team as an Insurance Account Handler in Sleaford, where you'll support clients and build strong relationships. This role offers a great work-life balance, with no weekends and a friendly environment. You'll have opportunities to gain qualifications and advance your career within a supportive organization that values your wellbeing. Enjoy 26 days of holiday plus bank holidays, a pension scheme, and a chance to make a difference with a paid volunteering day. If you're passionate about customer service and eager to learn, this is the perfect opportunity for you!

Benefits

26 days holiday plus bank holidays

Career progression opportunities

CII or ACII qualifications

Pension scheme

24-hour support for wellbeing

1 paid volunteering day

Spotlight Awards

Qualifications

• Experience in the Insurance industry is essential.
• Proactive attitude with a willingness to learn and adapt.

Responsibilities

• Support a designated client portfolio and act as their first point of contact.
• Build strong relationships and assist clients with queries.

Skills

Customer Service

Sales

Proactivity

Initiative

Relationship Building

Education

CII or ACII Qualifications

Job description

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Insurance Account Handler - Sleaford-ARD1082883

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Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Sleaford.

Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!), earning a basic salary relative to your experience as well as a generous bonus structure. You’ll also be rewarded with all the great benefits of working with the UK’s largest independent Insurance Brokers. More on that below. We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers, if the 9-5 life isn’t for you.

So, what does the role of an Insurance Account Handler here involve?

Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales, as relationship-building with our clients will be the key to your success.

What are we looking for in our Account Handlers?

Some experience of the Insurance Industry is essential for this role; the rest is all about you as a person:

• Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
• Next, we need you to be proactive, use your initiative, and show us your entrepreneurial spirit.
• Have a willingness to learn and be curious. Incidentally, we offer tons of opportunities to gain qualifications that will enhance your career in this growing industry.
• Confidence to work with clients both on the phone and face-to-face, so some experience in customer service is important too.
• Work well with your team, have a positive outlook, be engaging, collaborative, and have the resilience to adapt to whatever changes come your way. It never gets boring here.
• Demonstrate honesty and integrity; not only is this essential within a financially regulated organisation, but it’s also just the right way to be.

In return, you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

• Holiday entitlement of 26 days plus bank holidays
• Opportunity to progress your career across the entire Ardonagh family
• Gain CII or ACII qualifications to boost your knowledge and career prospects
• Pensions scheme for when you feel it’s time to retire
• 24-hour support for physical and mental wellbeing
• 1 paid volunteering day to give back to our communities
• The Spotlight Awards, where we shine a light on the brightest talent across our group