Account Handler

Cryer Baker Executive Search Ltd; England; Hybrid; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

On-site parking

Career progression

Job summary

Cryer Baker Executive Search Ltd is seeking a flexible insurance admin specialist for a hybrid role. You will handle diverse personal and commercial lines, including motor, property, travel and more, liaising with clients and insurers.

The position emphasizes strong communication, organisation and accuracy in maintaining client files in Acturis, with a view to career development and CII study. Office days are three per week with generous hybrid working arrangements.

Qualifications

• Experience in insurance roles or a strong interest in building a career in insurance.
• Excellent communication via email, phone, Teams and occasional client meetings.
• Good organisational skills with accurate, up-to-date client files.

Responsibilities

• Deal with a diverse range of personal and commercial insurance clients.
• Communicate with clients and insurers by email, phone and Teams.
• Maintain and update client files in the Acturis system.
• Support a supportive team focused on service excellence and career development.

Skills

Insurance knowledge

Client communication

Organisation

Teams & email

Tools

Acturis

Job description

This is a hybrid role, working 3 days per week from a very conveniently located office with plenty of parking, the other 2 days working from home (Thursdays and Fridays). The office atmosphere is enjoyable and professional; very team oriented and supportive.

In this role you will be dealing with a diverse variety of clients, some personal lines and some commercial, covering a wide range of insurances including private motor and household, PA, travel, MNW and HNW including antiques and collections, commercial motor and both private and commercial property insurances, as well as a whole range of other insurances.

This is a relatively busy team with lots of client and insurer contact, so it is important that you enjoy communicating, via email, telephone, Teams and occasionally client facing. You will be well organised and able to keep accurate and up to date client files using Acturis system.

This role could suit different types of applicant, perhaps you're at the beginning of your insurance career (12 months experience) and would like to join a supportive business where you can develop a career, learn from those around you and be able to study your CII qualifications. Alternatively, you may be at the other end of your career and be looking for a role with minimal responsibility, where you can focus entirely on providing an exceptional level of service. Whichever you are, we'd be pleased to hear from you.

The team manager is well known for being very supportive and committed to providing genuine career progression and an environment based on work life balance.

This role comes with a basic salary of up to £33k per annum and with a comprehensive benefits package and flexible hybrid working.