Account Handler

JR United Kingdom; Bath; Hybrid; GBP 32,000 - 38,000; Full time

Job summary

A Bristol-based commercial insurance broker is seeking a Delegated Authority Account Handler / Underwriter. In this hybrid role, you'll manage a portfolio of residential and commercial properties, handling underwriting responsibilities alongside client relationship management. This position offers a supportive environment with competitive pay and opportunities for personal development.

Benefits

Hybrid working (3 days in office, 2 days remote)

Strong emphasis on training and development

Qualifications

• Experience as a Commercial Account Handler or Underwriter (cross-class or property-focused).
• Comfortable working with schemes and/or delegated authority arrangements.
• Proactive approach to personal development and client service.

Responsibilities

• Handle and underwrite a range of delegated authority schemes, particularly property owners.
• Manage existing clients and assist with the acquisition of new business opportunities.
• Quote, place, and renew risks within your underwriting authority.

Skills

Communication

Relationship-building

Detail-oriented

Customer-focused

Education

Cert CII qualification (or working towards)

Job description

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• A fantastic opportunity has arisen to join a highly regarded, Bristol-based commercial insurance broker in a hybrid Delegated Authority Account Handler / Underwriter role.
• This role suits either an experienced cross-class Commercial Underwriter or Account Handler with property experience who’s ready to take the next step in their career in a supportive, progressive environment.

The Role:

• As a key member of the Delegated Authority team, you will be responsible for underwriting a portfolio of residential and commercial property owners, alongside a selection of specialist schemes and some open market commercial business.
• You'll operate under delegated underwriting authority, with support and oversight from experienced senior staff and insurer partners.
• You’ll be working with high-quality clients and brokers, blending account handling and underwriting responsibilities, contributing both to new business and existing client servicing.

Key Responsibilities:

• Handle and underwrite a range of delegated authority schemes, particularly property owners (residential and commercial).
• Manage existing clients and assist with the acquisition of new business opportunities.
• Quote, place, and renew risks within your underwriting authority.
• Liaise with insurers, brokers, and clients to provide a first-class service.
• Process and maintain accurate policy documentation and records.
• Assist with scheme development and product refinement.

What We’re Looking For:

• Experience as a Commercial Account Handler or Underwriter (cross-class or property-focused).
• Comfortable working with schemes and/or delegated authority arrangements.
• Strong communication and relationship-building skills.
• A detail-oriented, customer-focused mindset.
• Cert CII qualification preferred (or working towards).
• A proactive approach to personal development and client service.

The Offer:

• Competitive salary in the range of £32,000 - £38,000 (negotiable for exceptional candidates).
• Hybrid working (3 days in the Bristol office, 2 days from home).
• A supportive, people-first working environment with a strong emphasis on training and development.
• The opportunity to join a well-respected, independently minded broker with growth ambitions and a collaborative team culture.

Next Steps:

• If you're looking for a new challenge in a role that combines underwriting responsibility with client relationship management - and want to work in a forward-thinking, Bristol-based broker - we’d love to hear from you.

Contact:

Stephen Mallaband

Reference: SM/94461

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If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application.

Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file for 6 months, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise.

In the meantime, we would like to thank you for your interest in Cavendish Maine.