Account Executive, Medium Enterprise - Customer Base

Workday (UK) Limited; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

Workday, a leading AI platform for managing people, money, and agents, is seeking a Senior Account Executive in the UK Retail, Hospitality and Transport market. You will own accounts, identify growth opportunities, and guide customers through add-ons and renewals with a trusted partner approach.

You will collaborate with colleagues across Workday to craft plans, manage deals, and drive long-term relationships, supporting major brands across Retail, Hospitality and Transport.

Qualifications

• 7+ years of experience selling cloud-based software to senior business leaders.
• Proven ability to grow existing accounts and build long-term plans.
• Experience with AI concepts and demonstrating value of AI solutions.

Responsibilities

• Build and grow relationships with existing customers and increase value from Workday.
• Create clear account plans with pre-sales and colleagues to align on next steps.
• Lead add-on and renewal sales within Medium Enterprise customers.
• Collaborate across teams including pre-sales, digital, marketing, and bid management.

Skills

Relationship building

Deal strategy

Pipeline development

Account management

AI concepts understanding

Job description

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

Imagine helping some of the UK's best-loved retail, hospitality and transport brands get even more from Workday. That is what the Customer Base team does every day. We are part of Workday's Field Sales organization, and we look after the Retail, Hospitality and Transport market in the UK. We work with customers who already know and trust Workday. Together, we find new ways to help their people and their business. Our work brings add‑on solutions to named accounts and makes a real difference to the customers we serve. We are a close, hardworking team. We care about our customers' success and we celebrate it together. We want every customer to feel great about Workday from day one and for years to come. Join us and you will be part of a team that loves building relationships that last.

About the Role

About the Role This role is a great chance to own your accounts and help them grow. As a Senior Account Executive, you will be the trusted partner for Medium Enterprise customers in the UK Retail, Hospitality and Transport market. You will learn what matters to them, spot new ways Workday can help, and guide them through each add‑on and renewal. You will work with colleagues across Workday. Each deal is a team effort, and you will be at the center of it.

• Build and grow relationships with existing customers, and help them get more from Workday through careful deal management.
• Create a clear plan for each of your accounts, working with pre‑sales and other colleagues so everyone is on the same page.
• Lead add‑on and renewal sales of Workday solutions within Medium Enterprise customers.
• Team up with colleagues across Workday, including pre‑sales, digital, value and bid management, marketing, technical and sales support.

About You

Basic Qualifications 7+ years of related experience selling cloud‑based software, such as ERP, HCM, financial, planning or analytics solutions, to senior business leaders. Experience building relationships with existing customers to grow their business with you.

Other Qualifications

• Accounts development: You love getting to know your accounts. You have grown them by learning what customers need, finding new opportunities and building long‑term plans together.
• AI concepts: You can help customers see the value of AI and automation, and you know how to sell AI solutions.
• Building pipeline: You keep a steady flow of sales opportunities moving within your accounts.
• Dedication: You do what you say you will do. Customers and colleagues know they can count on you.
• Deal strategy: You plan and negotiate deals that work well for both the customer and your company.
• Relationship building: You build sincere, lasting connections with people from different backgrounds and locations.

Our Approach to Flexible Work

Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in‑person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in‑office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision‑making to any degree. Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law. Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodations, exercising a privacy right, or cooperating in an investigation in accordance with applicable law. Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law. If you require a reasonable accommodation, you may email [e-mail], as far in advance as possible.

Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. You may view the Workday's Pay Transparency Policy, and Know Your Rights Notice, by clicking on their corresponding links.