Account Executive - Large Enterprise Retail and Hospitality UKI

Workday; Greater London; Hybrid; GBP 90,000 - 150,000; Full time

Job summary

Workday is hiring a Senior Account Executive in the UKI Retail, Hospitality & Transport sector. You will acquire new Large Enterprise customers and deepen relationships within existing accounts, balancing two priorities in a dynamic field sales role.

You will develop territory strategies, coordinate with cross-functional teams, and drive strategic add-ons and renewals while negotiating with C-Suite executives to close opportunities.

Qualifications

• 7+ years selling SaaS/Cloud ERP to C-level executives from a field sales role.
• 7+ years collaborating with pre-sales, value, inside sales to hit targets and manage multiple deals.
• 7+ years of experience managing longer deal cycles.
• 7+ years of outbound skills with meaningful self-sourced pipeline.
• Experience building relationships with existing customers for add-on or incremental business.
• Experience selling SaaS to Retail and Hospitality is a strong preference.
• Clear English communication with C-level stakeholders.

Responsibilities

• Develop and execute a territory strategy to win net-new and expand existing accounts in UKI Retail, Hospitality & Transport.
• Lead comprehensive account planning with cross-functional teams to align on strategy and resources.
• Sell Workday solutions to Large Enterprise prospects and connect customers with core financials.
• Drive add-on and renewal opportunities with strategic deal management.
• Build and maintain trusted relationships with net-new and existing customers to deliver value.
• Negotiate deals with C-Suite executives to secure closures.
• Coordinate with pre-sales, digital, value, bid-management, marketing, and technical teams.
• Maintain accurate forecasts and customer/prospect data.

Skills

SaaS sales

Enterprise sales

Account planning

C-suite negotiation

Forecasting & pipeline mgmt

Job description

Your work days are brighter here.

We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.

About the Team

The Retail, Hospitality & Transport (RHT) industry vertical is Workday's largest, measured by live employees on the platform - 21m and counting!
The Enterprise Sales team helps the sector continue to grow by balancing integrity and innovation, partnering with both new and existing customers across one dynamic team. We pride ourselves on delivering amazing results while having fun along the way. That means supporting each other, driving accountability, and making sure everything we do inspires a brighter workday for all. This is a team where you will be surrounded by dedicated professionals who play a key role in guiding customers through transformation and driving meaningful business growth.

About the Role

As a Senior Account Executive in Workday's Field Sales organization, you will hold a unique hybrid position, balancing two equally important priorities: acquiring new Large Enterprise customers and deepening relationships with our existing customer base within the UKI Retail, Hospitality & Transport sector. This role is central to Workday's growth strategy, combining the energy of new logo acquisition with the strategic depth of customer expansion.

In this role, you will:

• Develop and execute a territory strategy for prioritizing, targeting, and closing key opportunities across both net new prospects and existing customers in the UKI Retail, Hospitality & Transport sector
• Perform comprehensive account planning for assigned accounts, coordinating with pre-sales and other resources to ensure strategic alignment
• Initiate and support sales of Workday solutions within Large Enterprise prospects, sharing the Workday value proposition and connecting customers with solutions, particularly core financials
• Drive strategic add-on and renewal business within existing Large Enterprise customers, with a focus on upselling through effective deal management
• Develop and maintain relationships with both net new and existing customers, applying a consultative approach to crafting relevant solutions that deliver lasting value
• Negotiate deals with a variety of C-Suite executives to close opportunities
• Coordinate cross-functionally with Workday's internal teams, including pre-sales, digital, value & bid-management, marketing, technical, and sales support
• Maintain accurate and timely customer/prospect, pipeline, and service forecast data

About You

Basic Qualifications

• 7+ years of experience selling SaaS/Cloud-based ERP, HCM, Financial, Planning, or Analytics solutions to C-level executives from a field sales position
• 7+ years of experience collaborating with internal teams (pre-sales, value, inside sales) to achieve targets and manage multiple deals simultaneously
• 7+ years of experience managing longer deal cycles
• 7+ years of strong outbound skills with meaningful self-sourced pipeline

Other Qualifications

• Experience building relationships with existing customers for add-on or incremental business
• Able to quickly establish trust with key stakeholders
• Prior experience with partnering with internal team members on account strategies for short and long term prospecting and territory management
• Experience selling SaaS Solutions to Retail and Hospitality is a strong preference
• Clear communication skills in English with experience connecting and building relationships with C-level executives.
• Collaborative spirit and ability to flourish in team settings.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.