Account Executive - Manufacturing Practice

Willis Towers Watson; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

25 days annual leave plus an extra WTW day

Private healthcare

Life insurance

Matched pension contributions up to 10%

Hybrid working options

Paid volunteer day

Electric vehicle car scheme

Cycle-to-work programme

Job summary

An international consulting firm in the UK seeks an experienced professional to manage client portfolios and develop new business. The role involves understanding clients' needs, providing top-tier client service, and supporting the sales process to grow the firm’s portfolio. Ideal candidates will have strong knowledge of the insurance market and proven track records in client relationship management. A degree and relevant professional qualifications are preferred. This position offers a comprehensive benefits package and hybrid working options.

Qualifications

• Knowledge of global insurance markets.
• Track record of high client service levels.
• Experience in account development and tools.
• Proficiency in new business sales processes.
• Creating effective relationships with clients.
• Strong communication, negotiation, and influencing skills.
• Preferably educated to degree level; ACII or equivalent is a plus.

Responsibilities

• Manage a portfolio of clients and prospects.
• Understand clients' risk management needs.
• Support sales processes and business growth.
• Maintain relationships with market contacts.
• Lead and deliver ongoing client service.
• Assist in budgeting and revenue tracking.
• Provide feedback for client retention.

Skills

Insurance market knowledge

Client service delivery

Account development

Business sales process

Relationship building

Negotiation skills

Communication skills

Process adherence

ACII (or similar)

Education

Degree level education

Professional qualifications (ACII or similar)

Job description

Description

Within GB Retail, the Manufacturing and Industrial Practice specialises in complex global manufacturing clients with deep experience in a number of sub-sectors including defence contracting, consumer brands, packaging, automotive, and food and beverage.

This role offers the opportunity to join a large and diverse team of professionals working collaboratively toward a common goal with a focus on knowledge growth and personal development. We are seeking motivated candidates to help support our continued success over the longer term. If this is an environment that resonates, we would be delighted to hear from you.

The Role:

• You will be responsible for a portfolio of clients and prospects with accountability for retention of clients and new business development. You will manage and develop client and Will is relationships, grow the portfolio within the business unit and support the conversion of prospects.
• Client Relationship Management understand the clients’ business and their risk management needs and look for solutions to deliver those needs through the provision of ongoing service.
• Business Development actively support the drive of the sales process and business area practice activity in relation to winning, retaining and developing profitable new clients
• Placement Management work closely and maintain working relationships with market contacts, and the Broking Team, as required
• Operational and Service Delivery Lead and deliver the end-to-end ongoing client service, adhering to standardised policies, procedures and service standards whilst supporting
• Support the BU in accurate budgeting, forecasting and tracking of revenue
• Provide feedback on corrective action required to retain clients or enhance process performance, actively supporting the implementation of any actions that are put in place

Qualifications

What you’ll bring:

• Experienced knowledge of insurance markets globally in order to deal effectively with client and Willis’ needs
• Proven track record of delivering high levels of client service
• Strong practical knowledge of account development and appropriate tools to achieve this aim
• Experienced at new business sales process and track record of converting prospects to clients
• Skilled at building effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists
• Strong communication, negotiation and influencing skills
• Experience of working with and adhering to processes and systems to support client service delivery.
• Preferably educated to a degree level
• Preferably with professional qualifications of ACII or similar

What we offer:

Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.

We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer (place in bold)

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please [e-mail]