Account Executive, EV Growth & Customer Success

Octopus Energy

Greater London

Sur place

GBP 35 000 - 55 000

Plein temps

Il y a 2 jours
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Avantages offerts par ce poste

Dog friendly

Résumé du poste

Octopus Electric Vehicles in London is seeking an outstanding Account Executive to join the Customer Success Team. You will be the face and voice for employers offering our EV salary sacrifice scheme, supporting launches and driving long-term relationships to ensure ROI for employees and Octopus EV.

A genuine passion for growth, customer experience and sustainability is essential, with strong relationship-building and commercial acumen. A UK driving licence is required.

Qualifications

  • 2+ years of relevant customer-facing experience.
  • Results-driven mindset with a track record of excellent customer experience and growth.
  • Commercial acumen and ability to negotiate favourable outcomes.
  • Exceptional relationship management skills with ability to influence stakeholders.
  • Able to solve problems and work independently.
  • Confident communicator capable of delivering compelling proposals.
  • Passion for customer success and sustainability.
  • Startup/entrepreneurial mindset for a fast-moving business.
  • Interest in sustainability and EVs is a plus but not crucial.

Responsabilités

  • Grow and expand a large portfolio of clients across industries, driving adoption of the salary sacrifice scheme.
  • Consult with clients to shape their engagement strategy and translate objectives into actionable plans.
  • Build relationships with key stakeholders and advise on best practices, cost-saving opportunities and ROI.
  • Drive retention and long-term account success, identifying risks and maximizing participation.
  • Lead engagement initiatives to drive employee participation and ongoing engagement.
  • Collaborate with Onboarding, Partnerships, Finance, Sales, Operations and Product teams for seamless implementation.
  • Leverage data and insights to influence internal teams and communicate value to clients.

Connaissances

Customer-facing experience
Results driven
Commercial acumen
Relationship management
Problem solving
Effective communication
Startup mindset
Sustainability interest

Description du poste

Octopus Electric Vehicles in London is seeking an outstanding Account Executive to join the Customer Success Team. You will be the face and voice for employers offering our EV salary sacrifice scheme, supporting launches and driving long-term relationships to ensure ROI for employees and Octopus EV.

A genuine passion for growth, customer experience and sustainability is essential, with strong relationship-building and commercial acumen. A UK driving licence is required.

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