Account executive for electric vehicle leasing

Octopus Energy Group; Greater London; On-site; GBP 42,000 - 65,000; Full time

Benefits offered by this job

Dog-friendly office

Job summary

Octopus Energy Group in London is seeking an outstanding account executive to join our Customer Success Team. You will be the face and voice of Octopus Electric Vehicles for employers offering our salary sacrifice scheme to their employees, from supporting launches to growing relationships and ensuring retention.

You will grow a large portfolio, drive adoption, consult on engagement strategies, and build senior stakeholder trust while collaborating with Onboarding, Partnerships, Finance, Sales,

Qualifications

• 2+ years of relevant customer-facing experience in a B2B2C environment is a plus.
• Valid UK driving licence required.

Responsibilities

• Grow and expand a large portfolio of clients across industries, driving adoption of the salary sacrifice scheme.
• Consult with clients to translate objectives into clear, actionable engagement plans.
• Build relationships with stakeholders, advising on best practices and long-term benefits of EV adoption.
• Drive retention and long-term account success, identify risks and engagement strategies.
• Collaborate cross-functionally with onboarding, partnerships, finance, sales, operations and product teams.

Skills

Account management

B2B2C experience

Relationship management

Consultative selling

Negotiation

Education

Bachelor's degree

Tools

CRM (Salesforce)

Job description

Описание

We’re looking for an outstanding account executive to join our Customer Success Team in London. You will be the face and the voice of Octopus Electric Vehicles for a portfolio of employers offering our EV salary sacrifice scheme to their employees - from supporting their launch, growing the relationship to ensuring we retain them - in short, your role is to make sure the relationship is a roaring success for our customers, their employees and Octopus EV.

Задачи

Grow and expand a large portfolio of clients from different industries, driving adoption and increasing participation in the salary sacrifice car leasing scheme, ensuring employer and employee satisfaction. Consult with clients to shape their scheme employee engagement strategy, translating their objectives into clear, actionable plans that drive employee demand from launch and in-life. Build relationships with key stakeholders, acting as a commercial partner, advising on industry best practices, cost-saving opportunities, and the long-term benefits of electric vehicle adoption. Drive retention and long-term account success, proactively identifying risks and implementing engagement strategies to maximize scheme participation. Lead impactful engagement initiatives to drive employee participation, ensuring strong adoption and ongoing engagement. Collaborate cross-functionally with Onboarding, Partnerships, Finance, Sales, Operations and Product teams to ensure seamless implementation and customer satisfaction. Leverage data and customer insights to influence internal teams, communicate value, and agree client initiatives to enhance customer experience and scheme success.

Требования

Please note that you must have a valid UK driving licence 2+ years of relevant customer-facing experience, coming from a B2B2C environment is a plus. A results-driven mindset, with a track record of excellent customer experience, exceeding growth targets, and identifying and delivering on growth opportunities. Commercial acumen and strategic thinking, able to negotiate favourable outcomes for both customers and OEV. Exceptional relationship management skills, with the maturity, gravitas and ability to engage and influence stakeholders internally and externally. Able to problem solve and operate independently, taking proactive responsibility for the performance of your portfolio. Confident communicator, able to deliver compelling proposals for engagement initiatives, and engagement sessions to diverse audiences. Passion for customer success, ensuring clients see clear value and ROI from their schemes. A start-up / entrepreneurial mindset, being able to adjust to change and keep up with a fast-moving business. An interest in sustainability, and a desire to accelerate the transition to electric vehicles. Будет плюсом: coming from a B2B2C environment is a plus; Knowledge of employee benefits, EVs or leasing would be great but not crucial

Условия

Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit! Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! just to let you know, we are dog friendly company so you may see our 4 legged friends in the offices - feel free to bring yours! Rest assured though, we've taken lots of precautions for those who have allergies