Account Handler

Gallagher; Brierley Hill; On-site; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Minimum of 25 days holiday plus bank holidays

Defined contribution pension scheme

Life insurance of 4x annual salary

Income protection up to 50% of salary

Health cash plan or private medical insurance

Volunteering days

Employee stock purchase plan

Critical illness cover

Discounted gym membership

Access to voucher portal

Job summary

A leading insurance provider in Brierley Hill is seeking an experienced Account Handler to join their team. This role involves assisting with renewals, gathering documentation, and liaising with insurers to ensure accurate records. Candidates should have strong communication and risk awareness skills, with a background in account handling or regulated financial services. The position offers a competitive salary ranging from £27,000 to £36,000 depending on experience, alongside a robust benefits package emphasizing inclusion and diversity.

Qualifications

• 1-2 years of personal lines experience.
• Candidates with wider regulated financial services experience should also apply.

Responsibilities

• Assisting in the renewal process and gathering information for existing customers.
• Following up on new and existing renewal business quotations.
• Liaising with third-party insurers and recording data accurately.

Skills

Commercial Account Handling Experience

Excellent rapport-building and communication skills

Risk awareness

Strong planning and analytical skills

Upselling skills

Job description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client‑centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients’ risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

Brierley Hill, free on‑site parking

Salary from £27,000 to £36,000 depending on experience plus additional OTE

40 hours

Monday – Friday 9am – 5pm

Gallagher are looking for an experienced Account Handler. This is an exciting opportunity to work with a rapidly expanding organisation and further your career with a world‑leading insurer. If so, we would love for you to apply for our exciting Account Handler positions in Brierley Hill.

How you'll make an impact

In this role, you will be assisting in the renewal process, gathering information and documentation for existing customers concerning renewals and mid‑term adjustments. You will follow up on new and existing renewal business quotations as well as identify alternative quotes for customers. You will regularly liaise with third‑party insurers, and ensure all data is accurately recorded into the system.

About you

• Commercial Account Handling Experience is preferred however candidates with wider regulated financial services experience should also apply.
• 1‑2 years of personal lines experience.
• Excellent rapport‑building and communication skills.
• Risk awareness with strong planning and analytical skills.
• Upselling skills.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top‑up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee stock purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back‑up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long‑term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [e-mail] . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.