Account Executive: Client Services & PM Support

Emperor; City of Edinburgh; Hybrid; GBP 18,000 - 24,000; Full time

Job summary

Emperor in the United Kingdom offers a hybrid role supporting a busy account team. You will learn how we manage client service, project documentation and day-to-day account tasks while contributing to timely updates and smooth communication with clients.

This role focuses on building practical skills across multiple communication disciplines, with guidance from senior team members, and aims to grow into greater responsibilities as you develop.

Qualifications

• Experience in account management or client services is beneficial.

Responsibilities

• Assist in day-to-day account management, providing support on administrative tasks, client communication, and project documentation.
• Help maintain client relationships by ensuring timely and accurate delivery of project materials, status reports, and updates.
• Coordinate project logistics, including scheduling meetings, managing timelines, and keeping internal teams on track.
• Support the creation of client-facing documents, such as presentations, reports, and proposals, ensuring quality and consistency under supervision.
• Keep track of project progress, ensuring deadlines met and proactively raising any concerns.
• Assist in gathering insights and data for client reports, ensuring all information is organized and easily accessible for internal and client use.
• Support in maintaining thorough project documentation, including meeting notes, client feedback, and action items.
• Take initiative in learning about client industries, project specifics, and communication strategies to become a more effective team member.

Skills

Administrative tasks

Client communication

Project documentation

Job description

Emperor in the United Kingdom offers a hybrid role supporting a busy account team. You will learn how we manage client service, project documentation and day-to-day account tasks while contributing to timely updates and smooth communication with clients.

This role focuses on building practical skills across multiple communication disciplines, with guidance from senior team members, and aims to grow into greater responsibilities as you develop.