Account Executive

LJ Recruitment; Manchester; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

LJ Recruitment in Manchester is seeking an Account Executive to join an AI-powered customer engagement platform. The role covers the full sales cycle from prospecting to closing, with demos tailored to client needs and negotiation of terms.

You will build relationships with customers and collaborate with marketing, customer success, and product teams. The position is hybrid, based in Manchester with some work-from-home flexibility, and requires strong communication, stakeholder management, and a

Qualifications

• Proven skills in B2B sales, SaaS or technology environment.
• Experience managing full sales cycle from discovery calls to contract signing.
• Ability to build long-term customer relationships with strong stakeholder management.
• Comfort with CRM systems, sales analytics and pipeline management.
• Strong communication, presentation and interpersonal skills; able to explain technical concepts in business terms.
• Results-oriented with a track record of meeting/exceeding targets in a fast-growing environment.
• Understanding of customer engagement or contact centre domains is beneficial.
• Hybrid work setup with Manchester collaboration.
• Bachelor's degree in Business, Marketing, or related field.

Responsibilities

• Manage full sales cycle from prospecting to close.
• Deliver tailored platform demos to prospects.
• Negotiate terms and close new business.
• Forecast accurately and maintain CRM records.
• Collaborate with marketing, customer success and product to drive pipeline growth.

Skills

B2B sales

SaaS sales

Lead generation

Full sales cycle

CRM & analytics

Negotiation

Relationship building

Education

Bachelor's degree in Business/Marketing or related field

Tools

CRM systems

Sales analytics tools

Pipeline management tools

Job description

About the job

My client is an AI-powered customer engagement platform that turns customer conversations into measurable business results. Built on intelligent dialing technology and smart automation, the platform helps teams connect with the right customers at the right time while AI capabilities drive consistent performance improvements. Customers see significant gains, including (Apply online only)% increases in contact rates and doubled sales conversion rates. The client supports sales, retention, and debt recovery for growing companies handling millions of interactions each year. Backed by 5-star UK-based support, the company focuses on using smart technology to amplify human potential rather than replace it.

Role Description

The Account Executive role is a full-time, hybrid position based in Manchester, with flexibility to work from home part of the week. In this role, the Account Executive manages the full sales cycle, from prospecting and qualifying leads to delivering tailored platform demos, negotiating terms, and closing new business. The position involves building and maintaining strong relationships with prospective and existing customers, understanding their engagement and performance goals, and aligning the clients solutions to their needs. The Account Executive collaborates with marketing, customer success, and product teams to drive pipeline growth, refine messaging, and ensure a smooth handover after deals are closed. Ongoing responsibilities include accurate forecasting, updating CRM records, and using data and customer feedback to continuously improve sales approaches and outcomes.

Qualifications

• Proven skills in B2B sales, including lead generation, prospecting, and closing new business in a SaaS or technology environment.
• Experience managing the full sales cycle, from discovery calls and solution presentations to negotiation and contract signature.
• Ability to build and nurture long-term customer relationships, with strong stakeholder management and consultative selling skills.
• Comfort working with CRM systems, sales analytics, and pipeline management tools to maintain accurate records and forecasts.
• Strong communication, presentation, and interpersonal skills, with the ability to explain technical concepts in clear business terms.
• Results-oriented mindset with a track record of meeting or exceeding sales targets in a fast-paced, growth-focused environment.
• Understanding of customer engagement, contact centre operations, or related domains is highly beneficial.
• Ability to work effectively in a hybrid setup, collaborating with Manchester-based colleagues and remote stakeholders.
• Bachelor's degree in Business, Marketing, or a related field, or equivalent commercial experience.