Account Executive

Planhat; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Planhat in London is seeking an Account Executive for the Mid Market team. You will own the end-to-end sales cycle, map decision-makers early, and drive revenue with SaaS products to VP and C-level executives.

You will build high-quality pipeline from inbound and outbound sources, craft tailored deals, and shape the AE team's playbook with a builder mentality and high performance.

Qualifications

• Proven track records in selling powerful B2B SaaS products, often at startups.
• Experience selling to VP and C-level executives.
• Revenue responsibility in sales or customer success, exceeding targets.
• Academic or competitive sports background is a plus.

Responsibilities

• Own a revenue target and exceed it quarter over quarter.
• Build a strong pipeline through inbound and self-sourced opportunities.
• Own the full sales cycle end to end.
• Establish yourself as a trusted advisor to prospects and customers.
• Help shape the culture and playbook of a high-performing AE team.

Skills

Sales process expertise

Curiosity

Business acumen

Builder mentality

High performance

Job description

Our mission is to create value that lasts. As an AE your main objective is to set our future clients up for long-term success, and tailor each sale accordingly.

Planhat OS is a model-agnostic AI operating system where people and agents work together across the entire customer lifecycle. At its heart is Pi, the world’s first multiplayer customer agent. Think Salesforce, Slack and Claude all in one and Google Cloud has stated that Planhat has built the first next-generation CRM.

We’re 250+ people, profitable, and growing fast. The world’s biggest logos run on Planhat because Salesforce and ServiceNow can’t deliver fast enough.

More specifically, the people who do this well bring:

Sales process expertise: you successfully carry revenue responsibility and can craft memorable sales processes tailored to SaaS VP and C-level executives

Curiosity: you know it's much deeper than slide decks and swag. You're speaking with a FinTech company and quickly figure out that the CRO wants to reduce churn, and that CS reps need to automate a bunch of tedious tasks

Business acumen: you're tech-savvy and a quick learner. You can figure out people's biggest commercial challenges and set them on their way to long-term success

Builder mentality: you thrive in uncharted territory. You take initiative, create your own playbooks, and figure out how to get traction

High performance: you consistently exceed revenue targets. You're motivated by growth and impact, and you're always looking for a tougher challenge

Before joining Planhat our current Account Executives had experience such as:

Proven track records in selling powerful B2B SaaS products, usually at scrappy startups, often starting out as BDR/SDR and progressing quickly to AE

Running an effective sales cycle, defining and owning it, from prospecting to closing with VP and C-level executives

Revenue responsibility in sales or customer success, exceeding targets and overperforming at fast-growing software companies

A strong academic and/or competitive sports background, since this role takes a blend of grit, determination, and commercial acumen

Trajectory

We define and drive Planhat's GTM strategy and sales process. We excel at identifying our buyers' objectives regardless of their role, seniority level, company size, or industry. This means we power the growth not only of Planhat, but of software businesses across our key markets:

Tailoring our approach for every person, even when leaders at the same company have unique goals and pain points

Leading strategic discussions with the C-suite, diving deep into the product, and ironing out the nitty-gritty details

Listening and building trust, understanding what success looks like, handling objections, creating the right onboarding plan, and steering the path to a signed contract

Definition of Success

You own a revenue target and exceed it quarter over quarter

You have a strong pipeline, built through both inbound and self-sourced opportunities, and you own the full sales cycle end to end

You are consistently seen as a trusted advisor by your prospects and customers, not just a salesperson

You are growing into more senior commercial responsibilities within the team

You are actively shaping the culture and playbook of a high-performing AE team at Planhat

The Mid Market Sales team

Where velocity meets strategic depth, converting mid-market opportunities into long-term Planhat customers through disciplined, multi-stakeholder sales cycles. We map decision-makers early, build high-quality pipeline from both inbound and outbound, and hit quota consistently by combining strong account planning with clear commercial judgment.

London

Recently completed, with a rooftop that opens onto St Pancras and the skyline beyond. The office sits in the Knowledge Quarter at King's Cross — a single square mile home to around a hundred academic, research and commercial institutions, with Google DeepMind, OpenAI and Anthropic among the immediate neighbours. Coal Drops Yard and Granary Square are a few minutes along the canal.

About us

We're building the operating system for autonomous companies.

The future enterprise is autonomous. Commercial processes that today depend on human effort - servicing, retaining, expanding, selling and supporting — will increasingly be automated. The companies that make this transition will pull ahead. The ones that don't won't survive.

Planhat exists to make that transition real.

We started bootstrapped. Customer-funded, built on discipline instead of venture capital. That foundation shaped everything: how we build, how we sell, how we think about the long game.

Today, Planhat is the agentic customer platform of choice for 700+ companies — powering close to 10 million commercial relationships worldwide and billions of dollars runs through our platform. Wiz, Revolut, Nasdaq, Synthesia, Workday and Dropbox run their customer revenue through Planhat every year.

The shift driving all of this: business is moving to an outcome economy. Companies of the future will not buy software alone anymore — they want outcomes, and they renew or consume more when they get them. That changes everything about what enterprise software needs to be.

The winners will be the ones who build the context layer - a deep, structured, living picture of their business reality. Process automation deployed by operators — not advisors.

The outcome gap is the opportunity. Context is the moat. Deployment is the differentiator. We're building all three.

Our team spans the globe, anchored by offices in Los Angeles, London, and Stockholm. Join us.

Account Executive