Account Executive

MetLife UK; Brighton; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

9% employer pension contributions with

Private medical insurance

Income protection insurance

Life insurance

Annual leave buy/sell

£20 benefits allowance per month

Job summary

MetLife UK is seeking a Telesales Account Executive to drive new business growth across the UK Employee Benefits portfolio, manage broker relationships, and deliver annualised premium targets. The role focuses on building partnerships, generating revenue, and ensuring brokers and their clients access solutions that protect financial wellbeing.

You will engage brokers through regular contact and meetings, promote MetLife's products and services, and use CRM tools to manage pipelines and

Qualifications

• Demonstrated experience in a sales, account management, or business development role, with a proven track record of achieving or exceeding sales targets.
• Strong relationship management and stakeholder engagement skills, with the ability to develop and maintain effective broker and intermediary partnerships.
• Excellent communication, negotiation, and influencing skills, with the ability to identify customer needs and present appropriate solutions.
• Experience using CRM systems and Microsoft Office applications (Excel, PowerPoint, Word) to manage pipelines, reporting, and customer activity.
• AI fluency with the ability to effectively use AI-powered tools (e.g., Microsoft Copilot) to enhance productivity, analyse information, generate insights, and improve customer and sales outcomes.

Responsibilities

• Manage and grow a portfolio of intermediary and broker relationships through regular contact and face‑to‑face meetings, identifying opportunities to increase revenue and strengthen partnerships.
• Drive sales activity through proactive outbound calling, lead generation, pipeline management, and consistent follow‑up to convert opportunities into new business.
• Present and promote MetLife's products, value-added services, and propositions to brokers, ensuring they understand and maximise the benefits available to their clients.
• Maintain and develop business opportunities by obtaining quote feedback, progressing sales conversations, supporting retention activity, and delivering against annualised premium and growth targets.

Skills

Sales targets

Relationship management

Stakeholder engagement

Negotiation

Communication

CRM experience

Microsoft Office

AI tools fluency

Tools

CRM systems

Excel

PowerPoint

Word

Job description

The Opportunity

The Telesales Account Executive is responsible for driving new business growth, managing and developing broker relationships, and delivering Annualised New Business Premium (ANP) targets across the UK Employee Benefits business. The role plays a key part in supporting MetLife's growth ambitions by generating revenue, enhancing broker engagement, and ensuring customers have access to solutions that help protect their financial wellbeing.

This is an exciting opportunity to build strong partnerships with brokers, influence business growth, and make a direct impact on MetLife's sales performance while working in a fast-paced, relationship-driven environment.

Key Responsibilities

• Manage and grow a portfolio of intermediary and broker relationships through regular contact and face‑to‑face meetings, identifying opportunities to increase revenue and strengthen partnerships.
• Drive sales activity through proactive outbound calling, lead generation, pipeline management, and consistent follow‑up to convert opportunities into new business.
• Present and promote MetLife's products, value-added services, and propositions to brokers, ensuring they understand and maximise the benefits available to their clients.
• Maintain and develop business opportunities by obtaining quote feedback, progressing sales conversations, supporting retention activity, and delivering against annualised premium and growth targets.

Required Qualifications

• Demonstrated experience in a sales, account management, or business development role, with a proven track record of achieving or exceeding sales targets.
• Strong relationship management and stakeholder engagement skills, with the ability to develop and maintain effective broker and intermediary partnerships.
• Excellent communication, negotiation, and influencing skills, with the ability to identify customer needs and present appropriate solutions.
• Experience using CRM systems and Microsoft Office applications (Excel, PowerPoint, Word) to manage pipelines, reporting, and customer activity.
• AI fluency with the ability to effectively use AI-powered tools (e.g., Microsoft Copilot) to enhance productivity, analyse information, generate insights, and improve customer and sales outcomes.

Preferred Qualifications

• Preferred qualifications include experience within the insurance, employee benefits, or financial services industry; however, this is not essential. We welcome candidates with a strong track record in relationship management, business development who can demonstrate the ability to build and grow client relationships, conduct effective sales conversations, and deliver against performance targets.

Benefits We Offer

MetLife UK offers a range of benefits to deliver value to our employees and their families, supporting their health, wellbeing and financial security. Our flexible benefits offering provides freedom, choice, and flexibility in the way that you receive your benefits to better suit your lifestyle, meet some of your practical needs, and provide advantages in terms of tax and National Insurance savings. Our core benefits include 9% employer pension contributions with up to 4% matching available, comprehensive private medical insurance, income protection insurance, and life insurance. We offer a host of additional benefits that you can choose to buy including critical illness/dental/travel/gadget insurance, annual leave buy/sell, partner life insurance and more. All employees receive a £20 benefits allowance per month to spend on any additional benefits they select.

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible.Join us!