Account Director - Housing

Gallagher; Chelmsford; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading company in the insurance market is seeking an Insurance Account Executive in Chelmsford. In this role, you will manage client accounts, ensuring renewal processes are executed efficiently while driving new business through excellent communication and client service skills. Join a dynamic team offering competitive salaries and comprehensive benefits, including a pension scheme, health plan, and generous vacation time.

Benefits

25 days holiday plus bank holidays

Defined contribution pension scheme

Life insurance covering 4x basic salary

Income protection covering up to 50% of income

Health cash plan or Private medical insurance

Employee Stock Purchase plan

Gym discounts

Shopping vouchers

Qualifications

• Educated to A-Level or equivalent with strong knowledge of insurance products.
• Working towards or holding Dip CII/Cert CII qualification.
• Strong understanding of the insurance market and client relationships.

Responsibilities

• Control the renewal process for your clients and gather information.
• Maintain and grow your book of business by pursuing new leads.
• Negotiate with brokers for competitive terms and resolve account queries.

Skills

Excellent communication skills

Attention to detail

Client service focus

Ability to generate new business

Education

A-Level standard or equivalent

Chartered Insurance Institute Qualifications: Dip CII/Cert CII

Job description

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Overview

Would you like to join a team of expert Insurance Account Executives? Our encouraging and ambitious team is looking to hire a new member to join their dynamic office. Working for a global leader in the insurance market, you will be responsible for servicing accounts efficiently and flexibly. You will support your peers to meet client demands, achieve renewal retention, and drive growth. You’re driven, hardworking, and business-focused, always keeping our clients at the center of your actions.

How you'll make an impact

• Control the renewal process for your clients.
• Gather information from Clients and Prospects using excellent communication skills.
• Maintain and grow your book of business by pursuing and securing new leads.
• Discuss renewal terms openly with customers and explore alternatives.
• Negotiate with brokers to obtain the most competitive terms that meet client objectives.
• Visit clients as appropriate to showcase your interpersonal skills.
• Assess account queries and credit control matters, resolve them efficiently, and escalate concerns to the appropriate team.
• Identify and act upon new business opportunities, recommending them when appropriate.

About You

• Holding or working towards Chartered Insurance Institute Qualifications: Dip CII/Cert CII.
• Educated to A-Level standard or equivalent with a strong knowledge of general insurance products and services.
• Strong understanding of the client market, insurance industry network, London Market, Lloyd’s, and industry practices.
• Attention to detail in administration, policy documentation, and processes.
• Excellent client service focus; prioritizing customer satisfaction.
• Proven ability to generate and drive new business using exceptional communication skills.
• Comfortable dealing with ambiguity, with high accuracy and attention to detail.
• Committed to continuous industry knowledge development.
• Eligible to work in the UK.

Compensation and Benefits

Along with a competitive salary, we offer great teams and exciting career opportunities. Our benefits include:

• Minimum of 25 days holiday plus bank holidays, with options to buy extra days.
• Defined contribution pension scheme with Gallagher contributions.
• Life insurance covering 4x your basic salary, with options to increase to 10x.
• Income protection covering up to 50% of your income, with options to top up.
• Health cash plan or Private medical insurance.
• Additional benefits such as volunteering days, Employee Stock Purchase plan, Share Incentive Plan, critical illness cover, gym discounts, season ticket loans, shopping vouchers, family care, and more.