Account Director_Financial Services

Sigmoid; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Account Director to lead client engagements in Financial Services. This role involves developing strategic partnerships, managing account activities, and ensuring high client satisfaction. The ideal candidate will have extensive experience in client services and account management, demonstrating strong business acumen and exceptional communication skills. Join a rapidly growing team that values innovation and excellence, where you will have the opportunity to drive significant impact and contribute to the success of clients in the Capital Markets sector. If you're ready to take your career to the next level, this is the perfect opportunity for you.

Qualifications

• 12-16 years of experience in client services/account management.
• Bachelor's degree required in Technical/Business discipline.

Responsibilities

• Grow client engagements and manage Financial Services accounts.
• Establish strong relationships with clients and drive new business.

Skills

Client Services

Account Management

Business Acumen

Presentation Skills

Multi-tasking

Attention to Detail

Education

Bachelor's Degree in Technical/Business Discipline

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Job Description

About Sigmoid Analytics:

Sigmoid enables business transformation using data and analytics, leveraging real-time insights to make accurate and fast business decisions, by building modern data architectures using cloud and open source. Some of the world’s largest data producers engage with Sigmoid to solve complex business problems. Sigmoid brings deep expertise in data engineering, predictive analytics, artificial intelligence, and DataOps. Sigmoid has been recognized as one of the fastest growing technology companies in North America in 2020, 2021, 2022, 2023, 2024 by Financial Times, Inc. 5000, and Deloitte Technology Fast 500.

Having started in 2013 by three IIT Kharagpur Alumni, Rahul, Lokesh & Mayur. We have now grown into a 900+ members strong team with offices in San Francisco, Jersey City, Dallas, London, Amsterdam, Peru and Bangalore, India. Sigmoid is rapidly growing & is backed by Sequoia Capital.

Job Description:

Sigmoid is seeking a leader to be responsible for growing client engagements and setting the charter for Sigmond’s Financial Services (Capital Markets) accounts. They are accountable for overall account management activities and serve as leaders overseeing revenue growth and maintain indirect responsibility for shared service work activities. They are also skilled in having difficult client and employee conversations within the context of project management and they consistently demonstrate an advanced ability to rally a team to deliver high client satisfaction.

Account Director will establish, maintain and grow strong, strategic partnerships with clients by ensuring the successful execution of deliverables. Provide thought leadership on strategic planning initiatives, and engage a cross-functional team to deliver high levels of overall service and delivery. He/she will:

• Develop a good understanding of customer’s needs in industry, competitors, market pressures and incorporate this thinking into compelling propositions.
• Establish strong relationships with Financial Services clients (preferably Capital Markets) to promote Sigmoid and our service offerings.
• Drive new business on existing accounts and participate in new business development efforts.
• Consistently demonstrates financial acumen through ensuring revenue and profitability targets are met on account(s).
• Proactively manage the business to client through supporting and leading staffing and resource management.
• Conduct QBR, understand challenges, ensure CSAT and in partnership with delivery managers and technical teams ensure that there are no hiccups in the relationship
• Ability to travel to clients frequently and sometimes with little advance notice
• Lead execution of all client work, ensuring it meets or exceeds client’s objectives, is in line with company’s creative philosophy and is of the highest quality.

Qualifications:

• Bachelor's degree required in Technical/Business discipline.
• 12-16 years of experience in client services/account management in consultative services selling
• Business acumen to develop and manage budgets/forecasts/ pro forma
• Exceptional written and verbal skills, including presentation and client engagement
• Ability to multi-task and work well in a fast changing environment
• Consistent, keen attention to detail; successfully deliver on high expectations
• Advanced Word, Excel, and PowerPoint skills