Account Director - Financial Services

Experian Group; Greater London; Hybrid; GBP 90,000 - 140,000; Full time

Benefits offered by this job

Hybrid working

Uncapped commission

Pension

Bupa healthcare

Sharesave Scheme

25 days annual leave + holidays + Vol.

Job summary

Experian is seeking an experienced Account Director to lead our Financial Services accounts from GTM, driving client satisfaction and successful delivery of solutions. You will develop strategic account plans, identify growth opportunities, and collaborate with product development and marketing to tailor offerings that meet client needs.

You will manage relationships with senior clients, conduct regular reviews, and ensure revenue targets are achieved through upsell and cross-sell of software

Qualifications

• Experience selling platform and software to financial services or banking clients.
• Understanding of banking/financial services business and market dynamics.
• Ability to develop growth strategies tailored to client needs.
• Proven track record in building senior-level client relationships.

Responsibilities

• Own key client accounts and drive client satisfaction.
• Develop strategic account plans and identify growth opportunities.
• Collaborate with product marketing to deliver customised solutions.
• Uncover upsell/cross-sell opportunities and meet revenue targets.
• Conduct regular client meetings and report progress to leadership.
• Analyse market trends to anticipate changes and adjust strategies.

Skills

Platform & software sales

Financial services knowledge

Strategic planning

Client relationships

Technical product knowledge

Market analysis

Collaboration

Sales methodologies

Virtual team leadership

Sales targets achievement

Job description

Role Overview

We are looking for an experienced Account Director to join our Financial Services team in GTM and manage key client accounts, driving client satisfaction, and ensuring the successful delivery of solutions. You will develop strategic account plans, identifying growth opportunities, and collaborating with internal teams, such as product development and marketing, to develop and deliver customised solutions to meet client needs and achieve revenue targets.

Revenue Generation:Achieve overall business goals and objectives to maximise revenue growth and future opportunities

Client Relationship Management:Develop and maintain strong relationships with key clients to understand their needs and objectives. Be the primary contact for assigned accounts, ensuring client satisfaction and loyalty. Conduct regular client meetings to review performance, address concerns, and explore new opportunities.

Account Planning and Growth:You will develop strategic account plans to achieve revenue targets and drive client growth. Uncover and lead opportunities for upselling and cross-selling software and platform solutions. Collaborate with clients to align solutions with their business strategies and objectives.

Market and Client Analysis:Conduct market analysis to stay informed about industry trends and competitive dynamics. Monitor client industries to anticipate changes and adapt strategies accordingly. Analyse client data to identify growth opportunities and potential risks.

Communication and Reporting:

Maintain clear and effective communication with internal and external stakeholders. Prepare and deliver presentations, proposals, and reports to clients and senior management. Provide regular updates on account status, progress, and growth metrics to senior leadership.

Experience and Skills

• Expertise in selling platform and software solutions to financial / banking clients, combined with experience identifying opportunities for new business, upselling and cross-selling.
• Experience and understanding of banking / financial services, their business and operational challenges and current / future market dynamics.
• Strategic Planning - Ability to develop and implement growth strategies tailored to client needs.
• Client Relationship Management and Customer Centric Approach: Expertise in building and maintaining strong senior level client relationships and understanding client needs.
• Technical Knowledge Understanding of Experian's software and platform offerings to communicate value propositions and solutions.
• Market Analysis Capability to analyse market trends and competitors to identify new opportunities for growth.
• Collaboration: Effective collaboration with internal teams (e.g., sales, marketing, product development) to ensure cohesive strategy and execution.
• Experience and training in a recognised sales methodology such as Miller-Heiman, SPIN.
• Proven experience in managing virtual teams to deliver and achieve targets
• Strong track record of regularly achieving sales targets

About Experian

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Benefits package includes:

• Hybrid working
• Great compensation package and uncapped commission
• Core benefits include Pension, Bupa healthcare, Sharesave Scheme and more
• 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces 2025 (Fortune Global Top 25), Great Place To Work in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Aff…

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