Account Director - Financial Services

Experian; Greater London; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Uncapped commission

Pension

Bupa healthcare

Sharesave Scheme

25 days annual leave + 8 bank holidays

Volunteering days

Job summary

Experian in London is seeking an experienced Account Director to lead the Financial Services portfolio, driving client satisfaction and revenue through strategic delivery of platform and software solutions.

You will develop account plans, identify upsell opportunities, and collaborate with product development and marketing to tailor solutions that meet client needs and achieve targets. A strong track record in managing senior client relationships and meeting sales goals is required.

Qualifications

• Expertise selling platform/software to financial clients.
• Understanding banking/financial services business dynamics.
• Ability to craft growth strategies for clients.
• Strong senior-level client management skills.
• Knowledge of Experian's software and platform offerings.
• Market analysis to spot opportunities and risks.
• Collaborate with sales, marketing and product teams.
• Experience with Miller-Heiman or SPIN methodologies.
• Proven success in managing virtual teams and meeting targets.

Responsibilities

• Drive revenue growth and client satisfaction across accounts.
• Develop strategic account plans and identify upsell opportunities.
• Lead cross-functional delivery with product and marketing teams.
• Conduct regular client reviews and present performance updates.
• Analyse market trends and client data to spot risks and opportunities.

Skills

Platform and software sales

Financial services domain

Strategic account planning

Senior client relationship management

Virtual team leadership

Sales targets achievement

Cross-functional collaboration

Understanding Experian offerings

Sales methodologies (Miller-Heiman, SP

Job description

We are looking for an experienced Account Director to join our Financial Services team in GTM and manage key client accounts, driving client satisfaction, and ensuring the successful delivery of solutions. You will develop strategic account plans, identifying growth opportunities, and collaborating with internal teams, such as product development and marketing, to develop and deliver customised solutions to meet client needs and achieve revenue targets.

Revenue Generation: Achieve overall business goals and objectives to maximise revenue growth and future opportunities

Client Relationship Management: Develop and maintain strong relationships with key clients to understand their needs and objectives. Be the primary contact for assigned accounts, ensuring client satisfaction and loyalty. Conduct regular client meetings to review performance, address concerns, and explore new opportunities.

Account Planning and Growth: You will develop strategic account plans to achieve revenue targets and drive client growth. Uncover and lead opportunities for upselling and cross-selling software and platform solutions. Collaborate with clients to align solutions with their business strategies and objectives.

Market and Client Analysis: Conduct market analysis to stay informed about industry trends and competitive dynamics. Monitor client industries to anticipate changes and adapt strategies accordingly. Analyse client data to identify growth opportunities and potential risks.

Communication and Reporting: Maintain clear and effective communication with internal and external stakeholders. Prepare and deliver presentations, proposals, and reports to clients and senior management. Provide regular updates on account status, progress, and growth metrics to senior leadership.

Qualifications

• Expertise in selling platform and software solutions to financial / banking clients, combined with experience identifying opportunities for new business, upselling and cross-selling.
• Experience and understanding of banking / financial services, their business and operational challenges and current / future market dynamics.
• Strategic Planning - Ability to develop and implement growth strategies tailored to client needs.
• Client Relationship Management and Customer Centric Approach: Expertise in building and maintaining strong senior level client relationships and understanding client needs.
• Technical Knowledge Understanding of Experian's software and platform offerings to communicate value propositions and solutions.
• Market Analysis Capability to analyse market trends and competitors to identify new opportunities for growth.
• Collaboration: Effective collaboration with internal teams (e.g., sales, marketing, product development) to ensure cohesive strategy and execution.
• Experience and training in a recognised sales methodology such as Miller-Heiman, SPIN.
• Proven experience in managing virtual teams to deliver and achieve targets
• Strong track record of regularly achieving sales targets

Additional Information

Benefits package includes:

• Great compensation package and uncapped commission
• Core benefits include Pension, Bupa healthcare, Sharesave Scheme and more
• 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Recruitment Fraud Awareness

Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers

Account Director - Financial Services • London, United Kingdom