Account Director - Enterprise Tech & Media

GWI; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

GWI in London is seeking an Account Director to lead the Enterprise Tech & Media team. You will support global expansion, working with top tech clients such as Meta and Microsoft, and manage key relationships to grow revenue.

You’ll lead client conversations, prepare tailored presentations, and coordinate with Senior Director Tech & Media to drive strategy and execution in a fast-paced, data-driven environment.

Qualifications

• Proven account management experience with top-tier clients in tech/media or research industries.
• Strong ability to grow and manage client portfolios and renewals.
• Excellent communication, presentation and negotiation skills.

Responsibilities

• Grow and expand tech platform client relationships with key stakeholders.
• Drive expansion strategy, build client mappings and perform gap analysis.
• Negotiate with stakeholders and close opportunities.
• Lead client conversations and deliver tailored pitches and proposals.
• Track conversations and manage opportunities via Salesforce.
• Stay informed on product ecosystem and digital media landscape.

Skills

Account management

Relationship building

Negotiation

Presentations

Salesforce

Tools

Salesforce

Job description

Location: London, UK

Weekly office requirement: Minimum 2 days per week

Employment type: permanent

At GWI we’re always looking for extraordinary people who thrive on making an extraordinary impact. Right now we’re looking for an Account Director to play a key role in our Enterprise Tech & Media team in London. If that’s you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary.

Sounds great, what will I be doing? As an Account Director in the Enterprise Tech & Media team, you’ll help support our global expansion, working across our most lucrative Tech clients, like Meta and Microsoft. GWI is the world's most revealing data set on consumer behaviors. We work with the world's largest Media Owners, Agencies and Brands to help drive smarter marketing decisions and generate revenue.

A few things you’ll be responsible for:

• Work closely with your Senior Director Tech & Media to intensify and expand your tech platform client relationships.
• Help to drive and execute the expansion strategy and grow assigned portfolio year-on-year; including building client mappings and ability to perform gap analysis
• Negotiate with key stakeholders and regularly closing opportunities.
• Regularly lead client conversations and detailed presentations face-to-face, via email, on the phone and via screen share.
• Identify and engage with key target contacts via personal network, qualified in-bound leads and proactive outbound engagement with key DM’s in defined vertical against defined corporate targets
• Project-manage and prepare client presentations by using GWI datasets and deliver tailored pitch and proposal documents
• Diligent approach to tracking all conversations and managing all sales opportunities via Salesforce.
• Stay up-to-date on key developments and changes within the GWI product eco-system; as well as have an acute awareness of wider developments in the digital and media advertising landscape.

It’s also fun; shaking things up is what working for GWI is all about. You’ll need to be flexible, comfortable with continuous change, and working in a high-tempo environment.

What do I need to bring with me?

You’ll need to be able to demonstrate the core skills this role requires. You don't have to tick all the boxes right away; the important thing is that you’re willing to learn. Here’s what the team will be looking for in you:

• Proven Account Management experience working with top tier clients in the media, platform, advertising or research industry.
• Commercial Tenacity & Resilience: Unwavering determination and drive to consistently surpass client expectations and revenue goals, remaining composed, optimistic, and focused during high-stakes renewal and expansion negotiations.
• Knowledge/network of clients of the media/advertising industry.
• Detailed understanding of the SaaS revenue model and how to identify growth potentials
• Great knowledge in consumer research and how current trends change their behavior.
• Proven track of working in the research sector, including knowledge of quant and qual methodologies
• Negotiate with key stakeholders and regularly closing opportunities. - a driver for this skill could be 'Relationship building'
• Excellent communication and influencing skills; able to build trust at C-level.
• Strategic thinker with commercial acumen and problem-solving skills.

Why Join Us

• Be part of something that matters. Join a disruptor shaping the global market research industry, where your work drives real impact
• Think big, move fast. You'll be immersed in the fast-moving world of data tech, working on problems that actually challenge you
• Collaboration at the core. Thrive in a forward-thinking team that values ambition, curiosity, and genuine respect for one another
• A culture that trusts you. We're not afraid to ask why, and neither should you be. Entrepreneurial spirit is celebrated here

Diversity, Equity & Inclusion

Diversity is fundamental to who we are—as a data company and as a workplace. Our data reflects global realities, and so must our teams. We strive to build a workforce as diverse and inclusive as the insights we deliver.

As a Disability Confident employer, we welcome applications from disabled candidates and are committed to making adjustments throughout the hiring process—whether that's extra time, materials in advance or a different format, breaks, an adjusted interview format, assistive tools, or flexible scheduling. We're happy to discuss whatever would work best for you.

We actively encourage applications from underrepresented and marginalised communities.

At GWI, you'll find a place to contribute meaningfully, grow professionally, and belong fully.