Account Director

FABRIC SOCIAL; London; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

FABRIC SOCIAL is seeking an Account Director to lead key client relationships and ensure the successful delivery of integrated social strategies. This role demands strategic thinking, leadership, and a strong understanding of commerce and creativity, ideal for a candidate eager to make an impact in a fast-growing agency.

Benefits

25 days holiday + your birthday off!

Supportive, ambitious work environment

Opportunity to work with future-shaping brands

Qualifications

• 5+ years experience as an Account Director.
• Proven track record with high-value clients.
• Fluency in understanding commercial aspects.

Responsibilities

• Lead account management and client partnership.
• Develop integrated social strategies.
• Oversee campaign planning and performance.

Skills

Strategic thinking

Commercial savvy

Client relationship management

Leadership

Team development

Job description

1 week ago Be among the first 25 applicants

Fabric Social is the maverick of social agencies. We specialise in building brands through best-in-class content, trend-first creative, and community-first thinking. We’re not just about reach; we’re about resonance. We nourish communities and create social ecosystems that pull audiences in, not just push content out. Now, as we shift from scale-up to social powerhouse, we’re looking for ambitious Client Servicing leaders to help take us to the next level.

The Role

We’re looking for an Account Director with strategic firepower, commercial savvy and the ability to lead from the front. You’ll own the vision on key accounts, shaping the work, steering the client relationship, and driving business growth. You’ll guide teams, challenge thinking, and push creativity and performance forward. As a senior lead within our Client Services team, you’ll bring structure, insight and momentum, while helping clients see what’s next and how we can help them get there.

What You’ll Be Doing

Strategic Stewardship : You’ll lead the development of integrated social strategies, ensuring they align with broader brand and business goals. You’ll bring fresh thinking, deep platform knowledge, and a big-picture mindset.

Master Planner : From planning to performance, you’ll oversee standout campaigns that blend creativity with commercial impact, pushing boundaries and delivering results.

You’ll keep Fabric and our clients on the pulse of what’s next emerging tech, platform shifts, cultural trends translating these into opportunity.

Client Partnership : You’ll be the senior point of contact on key accounts, leading relationships with clarity, care and confidence. You’ll know when to challenge, when to reassure, and how to build trust that lasts. You’ll find opportunities to build wider relationships within the business to unlock new Fabric shaped opportunities.

Strategic Growth : From annual reviews to strategic growth plans, you’ll proactively identify how we can deliver more value, deepen relationships, and unlock new revenue streams.

Commercial Command : You’ll lead scopes, budgets, resourcing and profitability, making sure the work is not just brilliant, but commercially sound.

Pitching & Proposals : You’ll support new business by shaping proposals, and pitching with flair. You’ll represent Fabric confidently in multi-agency settings and steer cross-agency collaboration.

Performance Insight : You’ll oversee reporting across accounts ensuring we’re not just measuring what matters, but using it to inform strategy, prove ROI, and shape future work to prove the value of social to our clients and their business.

Social First Smarts : With a sharp understanding of paid and influencer alongside organic, you’ll spot creative opportunities, build responses to briefs, and guide integrated responses that go beyond social.

Team Leadership : You’ll lead a small, mighty team mentoring Account Managers and Senior AMs, setting up clear processes, and creating an environment where high performance, growth and collaboration thrive.

Culture & Coaching : You’ll help build a client services culture that blends strategic rigour with creative flair where people are empowered, ideas are championed, and success is shared.

What We’re Looking For

• A proven Account Director with experience leading high-value clients and multi-channel campaigns +5 years experience.
• A strategic thinker with sharp social instincts and a clear grasp of where it fits in the wider comms landscape.
• A natural leader confident, collaborative, and calm under pressure.
• A commercially-minded operator who’s fluent in scope, budget, resourcing, and growth.
• A relationship builder who knows how to build trust, manage expectations, and spot new opportunities.
• A skilled presenter and communicator, both internally and externally.
• A mentor and manager who takes pride in growing others and building strong, positive teams.

What You’ll Get

• An integral role at one of the UK’s fastest-growing social agencies.
• The opportunity to lead brilliant work for future-shaping brands.
• A team that values ownership, energy, creativity and maverick thinking.
• A platform to grow your career in a supportive, ambitious environment.
• 25 days holiday + your birthday off!
• Hybrid working (3 days in our Shoreditch office)

If you’re excited by creative work, client relationships and the chance to shape something special—let’s talk.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Advertising Services

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