Account Director

WTW; Greater London; Híbrido; GBP 75.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days annual leave

Private healthcare

Life insurance

Group income protection

Pension scheme (defined contribution)

Descripción de la vacante

WTW is seeking an Account Director for its Manufacturing and Industrial practice in the UK. Based in Ipswich or London, you will manage key client relationships, design tailored insurance and risk solutions, and lead the service team to deliver profitable outcomes for high‑value industrial accounts.

You will engage in new business development, nurture senior client relationships, and coordinate with internal specialists to structure, price, and place solutions that meet client needs.

Formación

• Experience in managing large industrial client accounts is essential.
• Strong communication and influencing skills are required.
• Proven ability to identify client needs and deliver tailored risk solutions.

Responsabilidades

• Ultimate responsibility for the provision of the required services to the client.
• Understand client business and insurance/risk needs to tailor solutions.
• Identify decision makers and maintain active client relationships.
• Lead the service team and coordinate with specialist groups for optimal placement.
• Drive business development to win, retain and develop profitable clients.

Conocimientos

Account management

Client relations

Negotiation

Strategic planning

Insurance industry knowledge

Educación

ACII or equivalent

Descripción del empleo

Description

We are seeking a dynamic and experienced Account Director to join our Manufacturing and Industrial practice. In this role, you will manage key client relationships and deliver tailored insurance and risk management solutions for complex, high-value accounts in the manufacturing and industrial sector. This position is based in either our Ipswich or London offices.

The Role

• Ultimate responsibility for the provision of the required services to the client.
• Understand the clients’ business and their insurance and risk management needs and look for solutions to deliver those needs through the provision of ongoing service.
• Identify primary budget holders and decision makers within clients, establish and maintain active relationships with these people.
• Provide technical, industry and subject matter expertise where required.
• Draw on expertise within specialist technical teams within the BU and across the Group for clients as required.
• Determine appropriate solutions, structure, price and placement strategies that meet the clients’ needs and deliver profitable business for a range of clients.
• Lead (but not line manage) the supporting service team.
• Maintain effective working relationships with Claims Advocates to effectively deliver clients’ needs.
• Business Development: key to the role is actively driving the sales process in relation to winning, retaining and developing profitable new clients.
• Placement Management: To deliver optimisation of revenue from new and existing clients using the full range of appropriate placement channels.

Qualifications

What you’ll bring

• Strong manufacturing and industrial sector insurance experience is essential.
• Professional qualification of ACII or similar (preferable).
• Strong client relationship skills with experience of managing large industry clients.
• Proposition building, market sizing and deployment of marketing and sales strategies.
• Strong practical knowledge of account development and appropriate tools to achieve this aim.
• Experience at new business sales process and track record of converting prospects to clients.
• Skilled at building effective relationships, at all levels, with clients, prospects, associate’s insurers, and external specialists.
• Strong communication, negotiation and influencing skills.
• Experience of working with and adhering to processes and systems to support client services.

What we offer

Enjoy a benefits package designed to help you thrive, both professionally and personally. You’ll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.

We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please [e-mail]