Account Executive

WTW; Reading; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Private healthcare

Life insurance

Pension scheme

Hybrid working

Volunteer day

Share scheme

Cycle-to-work

Job summary

Willis Towers Watson is seeking an Account Executive to own a portfolio of corporate client relationships, delivering trusted advice and tailored risk and insurance solutions. You will work with Account Directors, Brokers and subject matter experts to drive client outcomes in a collaborative Risk & Broking team.

The role emphasizes proactive client service, growth, and compliance, with hybrid working, comprehensive health benefits and a pension scheme.

Qualifications

• Experience in corporate or commercial insurance client management.
• Proven ability to grow and retain client relationships.
• Excellent communication and negotiation skills.
• Strong stakeholder management and commercial awareness.

Responsibilities

• Build and manage client relationships as a trusted advisor.
• Support retention and growth through proactive service.
• Identify cross-selling and new business opportunities.
• Collaborate with account directors and specialists to tailor solutions.
• Understand clients' business and risk priorities.
• Ensure activity aligns with regulatory and governance requirements.
• Maintain relationships with insurers and market stakeholders.

Skills

Client relationship management

Insurance industry knowledge

Communication & negotiation

Strategic account management

Stakeholder management

Commercial awareness

Prioritisation

Problem solving

Tools

CRM systems

MS Office

Job description

Description

Join a collaborative and high-performing corporate client management team where you'll take ownership of client relationships, provide trusted advice and contribute to both client retention and business growth. Working as part of a collaborative Risk & Broking team, you will build trusted relationships with clients, insurers and colleagues, combining strong client service skills with commercial awareness to deliver effective risk and insurance solutions. This role offers the opportunity to take ownership of client outcomes while benefiting from the support, expertise and mentorship of experienced colleagues.

As an Account Executive, you will be responsible for managing and developing a portfolio of client relationships, understanding clients' strategic objectives and helping them navigate an increasingly complex risk landscape. You will work closely with Account Directors, Brokers, Claims professionals and subject matter experts to ensure clients receive tailored advice and solutions that support their business objectives.

This role requires a proactive, relationship-focused individual who can work independently and collaboratively, exercise sound judgement and contribute to both client retention and business growth initiatives.

The Role

• Build, develop and maintain strong relationships with clients, becoming a trusted advisor and primary point of contact.

• Support the retention and growth of existing client accounts through exceptional service delivery and strategic client engagement.

• Identify opportunities for cross-selling, upselling and new business development across WTW's solutions and capabilities.

• Collaborate with Account Directors and specialist teams to design and deliver effective client solutions.

• Develop a thorough understanding of clients' businesses, risks and strategic priorities.

• Manage client activity in line with regulatory, compliance and governance requirements.

• Build and maintain strong relationships with insurers and key market stakeholders.

Qualifications

What you’ll bring

• Experience within corporate or commercial insurance, client management, broking or underwriting or risk management, financial services or a related professional services environment.

• Demonstrated ability to manage and develop client relationships.

• Strong communication, negotiation and stakeholder management skills.

• Commercial awareness and an understanding of client relationship management principles.

• Ability to prioritise effectively and manage multiple competing demands.

• Strong problem-solving skills and the ability to navigate ambiguity and change.

• Commitment to delivering high-quality client outcomes.

What we offer

Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.

We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [e-mail]