Account Director - M&I

WTW; Greater London; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Private healthcare

Life insurance

Group pension

Hybrid working

Volunteer day

EV car scheme

Share scheme

Dental and optical cover

Critical illness protection

Job summary

WTW in London or Ipswich is seeking an Account Director to manage key client relationships in the manufacturing and industrial sector, delivering tailored insurance and risk management solutions to high-value accounts.

The role focuses on understanding client needs, building relationships with budget holders, providing technical expertise, and driving profitable business through proactive service and sales efforts. Hybrid working options are available, with strong compensation prospects.

Qualifications

• Strong manufacturing and industrial sector insurance experience is essential.
• Professional qualification of ACII or similar (preferable).
• Strong client relationship skills with experience of managing large industry clients.
• Proposition building, market sizing and deployment of marketing and sales strategies.
• Strong practical knowledge of account development and appropriate tools to achieve this aim.
• Experience at new business sales process and track record of converting prospects to clients.
• Skilled at building effective relationships, at all levels, with clients, prospects, associate’s insurers, and external specialists.
• Strong communication, negotiation and influencing skills.
• Experience of working with and adhering to processes and systems to support client services.

Responsibilities

• Ultimate responsibility for the provision of the required services to the client.
• Understand the clients’ business and their insurance and risk management needs and look for solutions to deliver those needs through the provision of ongoing service.
• Identify primary budget holders and decision makers within clients, establish and maintain active relationships with these people.
• Provide technical, industry and subject matter expertise where required.
• Draw on expertise within specialist technical teams within the BU and across the Group for clients as required.
• Determine appropriate solutions, structure, price and placement strategies that meet the clients’ needs and deliver profitable business for a range of clients.
• Lead (but not line manage) the supporting service team.
• Maintain effective working relationships with Claims Advocates to effectively deliver clients’ needs.
• Business Development: key to the role is actively driving the sales process in relation to winning, retaining and developing profitable new clients.
• Placement Management: To deliver optimisation of revenue from new and existing clients using the full range of appropriate placement channels.

Job description

Description

We are seeking a dynamic and experienced Account Director to join our Manufacturing and Industrial practice. In this role, you will manage key client relationships and deliver tailored insurance and risk management solutions for complex, high-value accounts in the manufacturing and industrial sector. This position is based in either our Ipswich or London offices.

The Role

• Ultimate responsibility for the provision of the required services to the client.
• Understand the clients’ business and their insurance and risk management needs and look for solutions to deliver those needs through the provision of ongoing service.
• Identify primary budget holders and decision makers within clients, establish and maintain active relationships with these people.
• Provide technical, industry and subject matter expertise where required.
• Draw on expertise within specialist technical teams within the BU and across the Group for clients as required.
• Determine appropriate solutions, structure, price and placement strategies that meet the clients’ needs and deliver profitable business for a range of clients.
• Lead (but not line manage) the supporting service team.
• Maintain effective working relationships with Claims Advocates to effectively deliver clients’ needs.
• Business Development: key to the role is actively driving the sales process in relation to winning, retaining and developing profitable new clients.
• Placement Management: To deliver optimisation of revenue from new and existing clients using the full range of appropriate placement channels.

Qualifications

What you’ll bring

• Strong manufacturing and industrial sector insurance experience is essential.
• Professional qualification of ACII or similar (preferable).
• Strong client relationship skills with experience of managing large industry clients.
• Proposition building, market sizing and deployment of marketing and sales strategies.
• Strong practical knowledge of account development and appropriate tools to achieve this aim.
• Experience at new business sales process and track record of converting prospects to clients.
• Skilled at building effective relationships, at all levels, with clients, prospects, associate’s insurers, and external specialists.
• Strong communication, negotiation and influencing skills.
• Experience of working with and adhering to processes and systems to support client services.

What we offer

Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.

We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants.