Account Director

Precept Recruit; Greater London; On-site; GBP 63,000 - 77,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Job summary

Retail 247 is seeking an Account Director for Software & Sales to manage strategic relationships with major clients across Derby, London, hybrid, or remote work models. The role focuses on growth, retention, and delivering outcomes through software solutions while coordinating with Sales, Customer Success, Product, Delivery and Support teams.

You will lead account strategy, revenue growth initiatives, and cross-functional engagement, engaging with senior leaders to align software outcomes with

Qualifications

• Experience selling SaaS or software solutions to enterprise clients.
• Proven ability to manage C-suite relationships and negotiate complex contracts.
• Strong communication, presentation and stakeholder management skills.

Responsibilities

• Develop and implement strategic account plans for key clients.
• Build and nurture relationships with senior stakeholders including C-Suite executives.
• Identify opportunities for upselling, cross-selling, and new business growth.
• Lead negotiations and manage contract renewals.
• Coordinate customer reviews and strategic planning sessions.
• Collaborate internally to deliver a seamless customer experience.
• Mentor Account Managers to ensure best practices.

Skills

SaaS sales

C-suite relationships

CRM tools

Contract negotiation

Education

Business/Technology background

Tools

Salesforce

Dynamics

HubSpot

Job description

Account Director – Software & Sales – Derby or London or Hybrid or Remote – Permanent – Up to £70,000 base, + up to £70,000 additional OTE + Benefits

We are seeking an experienced and dynamic Account Director (Software) to lead our client facing relationship efforts and drive business growth. This role requires a strategic thinker with a strong background in sales consulting, account management and business development.

The ideal candidate will have a sound knowledge of the Retail sector, excelling in business outcome driven sales negotiation as well as managing complex software accounts, ensuring the achievement of set KPI's, OKR's and Sales quota whilst fostering long-term client partnerships.

Joining the Retail 247 team as a key individual, you will oversee client engagement strategies, develop new opportunities through GTM positioning and ensure exceptional service delivery across all client accounts.

The role requires a consultative approach, strong commercial acumen and the ability to engage with C-Suite and senior business leaders to understand their strategic objectives and align software solutions to business outcomes.

The successful candidate will serve as a trusted advisor to customers while leading account strategy, revenue growth initiatives and cross-functional engagement across Sales, Customer Success, Product, Delivery and Support teams.

What you will be doing

• Develop and implement strategic account plans for key clients
• Build and nurture relationships with senior stakeholders, including C-Suite executives
• Identify opportunities for upselling, cross-selling, and new business growth
• Lead negotiations and manage contract renewals
• Coordinate and oversee customer reviews and strategic planning sessions
• Collaborate internally to deliver a seamless customer experience
• Mentor and guide Account Managers to ensure best practices are followed
• Maintain expert knowledge of R247's software solutions and industry trends

What we are looking for

• Experience managing SaaS or software accounts, with a focus on retention and growth
• Experience dealing with enterprise clients and C-suite stakeholders
• Strong commercial negotiation and contract management skills
• Evidence of achieving or exceeding revenue targets
• Excellent communication, presentation, and stakeholder management skills
• Proficiency with CRM tools such as Salesforce, Dynamics, or HubSpot
• Relevant qualifications in Business, Technology, or related fields are preferred

This is an unmissable opportunity to join a forward-thinking, expanding company offering a competitive salary and benefits package. If you’re ready to make a strategic impact and grow your career in software sales, don’t miss out on this exciting role.

Other roles you may have applied for: Key Account Manager, Sales Manager, Key Account Director, Software Sales Consultant, Software Account Manager, Strategic Account Director