Account Director

ADLIB Recruitment | B Corp™; Cheltenham; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Bonus scheme

Pension

Life insurance

Professional development

Remote working

Gym contribution

Eye tests

Referral scheme

Free parking

Job summary

ADLIB Recruitment | B Corp™ is seeking an experienced Account Director to manage a portfolio of client accounts within a digital performance agency. You will shape digital strategy and identify opportunities to grow revenue through additional services while working predominantly remotely and meeting in person around quarterly.

You will collaborate with specialists across SEO, CRO, analytics and web development to deliver results.

Qualifications

• Experience leading accounts in a digital agency or similar environment.
• Proven track record of growing client accounts via cross-sell/upsell.
• Strong commercial awareness with profitability focus.

Responsibilities

• Lead a portfolio of client relationships and act as trusted adviser to marketers.
• Develop strategic plans and identify opportunities to grow accounts and revenue.
• Coordinate with SEO, CRO, analytics, and web development specialists to deliver projects.
• Analyze performance data and present actionable recommendations to clients.
• Manage the account team and maintain strong internal and external relationships.

Skills

Account leadership

Cross-selling

Commercial awareness

Client relationship management

Strategic planning

People management

Communication

Job description

Are you a commercially minded Account Director who enjoys growing client relationships as much as delivering exceptional work? We're looking for an experienced Account Director to join a well-established digital performance agency where you'll take ownership of a portfolio of client accounts, shape digital strategy and identify opportunities to grow revenue through additional services.

Operating as a predominantly remote business, the team comes together in person around once per quarter. Day-to-day, you'll work closely with specialists across website development, SEO, AEO, CRO, analytics and digital media, helping clients achieve stronger results while building long-term partnerships.

This role would suit an Account Director who enjoys the strategic side of client services but is equally comfortable getting into the detail. You'll need to be commercially aware, highly organised and confident working directly with both clients and internal specialists.

What you\'ll be doing

As an Account Director, you\'ll lead a portfolio of client relationships, becoming a trusted adviser and a valued extension of your clients\' marketing teams.

You\'ll develop strategic plans, identify opportunities to grow accounts through cross-selling and upselling additional services, and help clients get greater value from their digital investment. You\'ll play a key role in driving account growth while ensuring commercial performance remains strong.

Working alongside specialists across SEO, CRO, analytics, digital media and web development, you\'ll coordinate activity, challenge thinking and ensure campaigns and projects are delivered to a consistently high standard.

You\'ll analyse performance data, develop actionable insights and present clear recommendations to clients. You\'ll be comfortable simplifying complex information and helping clients understand where opportunities exist.

Whilst this is a strategic role, you\'ll also be happy rolling your sleeves up when needed. There isn\'t currently a junior team supporting the accounts, so you\'ll need to be organised, efficient and comfortable managing the detail as well as the bigger picture.

You'll lead colleagues within each client team, build strong internal relationships and adapt your communication style to suit different audiences and situations.

What experience you\'ll need to apply

• Experience working in an Account Director or similar client leadership role within a digital agency.
• Proven success growing client accounts through cross-selling and upselling services.
• Strong commercial awareness and experience managing account profitability.
• Exposure to website design and development projects.
• Experience working alongside SEO, AEO, CRO and analytics specialists.
• Understanding of digital media strategy and campaign planning.
• Ability to analyse performance data and turn insights into recommendations.
• Excellent relationship-building skills with clients and internal stakeholders.
• Strong organisational skills and attention to detail.
• Ability to adapt your communication style to different audiences.
• Experience working in a fast-paced agency environment.
• Hands-on digital campaign experience would be advantageous.

What you\'ll get in return for your experience

You\'ll receive a competitive salary alongside a bonus scheme, enhanced holiday allowance, pension scheme, life insurance and ongoing professional development opportunities.

The agency operates a predominantly remote working model, with the team typically meeting in the south west office once a week. Additional benefits include a monthly gym contribution, employee assistance programme, annual eye tests, referral scheme and free parking when attending the office.

You'll join a collaborative environment where you'll have genuine influence over client growth, agency success and your own career development.

What\'s next?

If this sounds like the right opportunity for you, please apply via the apply button. Alternatively, get in touch with the consultant handling this vacancy for a confidential discussion.

We\'d be happy to tell you more about the opportunity, the team and what success looks like in this Account Director role.