Account Director

TN United Kingdom; Darlington; Hybrid; GBP 46,000 - 65,000; Full time

Job summary

An established industry player is seeking a dynamic Account Director to join their thriving team. This role offers a hybrid working environment and involves developing strategic sales skills while managing client relationships. With a clear pathway for career progression, you will have the opportunity to influence market strategies and drive account growth through innovative apprenticeship solutions. Enjoy a supportive culture recognized as one of the best places to work, along with comprehensive benefits, including generous annual leave and health initiatives. If you're a self-motivated professional ready to make an impact, this position is for you.

Benefits

Career Development

Comprehensive Training

Social Events

25+ Days Annual Leave

Health & Wellbeing Initiatives

Gym Discounts

Enhanced Parental Leave

Recognition Schemes

Volunteer Days

Qualifications

• Proven success in strategic account management within B2B services.
• Experience with consultative sales and procurement frameworks.

Responsibilities

• Develop strategic sales skills and grow client relationships.
• Manage a portfolio and drive new business.

Skills

Strategic Account Management

Consultative Sales Approach

Stakeholder Management

Communication Skills

Commercial Acumen

Education

Bachelor's Degree in Business or Related Field

Job description

Baltic Recruitment is currently recruiting for a Permanent Account Director (All Levels: Junior to Senior). This role is hybrid, with regional travel as required. Our client recognizes that successful sales professionals develop at different stages and has designed their Account Director pathway accordingly. The pathway includes three levels: Junior Account Director, Account Director, and Senior Account Director, each offering opportunities for growth in strategic B2B sales, client portfolio management, and leading complex partnerships.

The role involves building relationships, acquiring new clients, and driving account growth through high-quality apprenticeship and skills solutions. As you progress, you'll gain greater autonomy, responsibility, and market influence.

Key Responsibilities & Role Expectations

1. Junior Account Director: Develop strategic sales skills, grow client relationships, generate leads via phone, email, LinkedIn, and networking, manage accounts, identify upsell opportunities, contribute to proposals, deliver excellent customer experiences, and build sector presence through networking events.
2. Account Director: Manage a portfolio, deliver results, own accounts, drive new business, develop acquisition strategies, manage pipelines, create proposals, support tenders, collaborate with internal teams, and attend sector events.
3. Senior Account Director: Act as strategic leader and trusted advisor to high-value clients, shape sector presence, target apprenticeship starts, lead complex client relationships, design go-to-market strategies, lead tenders, utilize market data, represent the brand at industry events, and influence internal teams.

Essential Knowledge, Skills & Experience

• Proven success in strategic account management within apprenticeships, training, or related B2B services
• Consultative sales approach, experience with tenders and procurement frameworks
• Ability to approve apprenticeship vacancies, maintain high learner retention, and enforce standards
• Strong communication, influencing, stakeholder management, and commercial acumen
• Self-motivated, resilient, and engaging ambassador

Company Benefits

The company fosters a thriving environment, recognized as one of the Sunday Times Top Best Places to Work. Benefits include:

• Career development and clear pathways
• Comprehensive training and CPD investments
• Supportive culture with social events and early finish Fridays
• 25+ days annual leave, increasing with service, no weekend or bank holiday work
• Office closed between Christmas and New Year
• Additional leave for personal milestones, holiday buy & sell scheme
• Health & wellbeing initiatives, mental health support, gym discounts, enhanced parental leave
• Recognition schemes, volunteer days, and engagement activities

Salary ranges from £46,000 to £65,000, with OTE of £68,000 to £92,000, depending on experience. The role is based in County Durham/Darlington and is a permanent position in the sales sector.