Account Director

Transcriptionlive; Darlington; Hybrid; GBP 46,000 - 65,000; Full time

Job summary

An innovative firm is seeking an Account Director to join their dynamic team. This role offers a unique opportunity to develop strategic sales skills while managing client relationships and driving account growth in the apprenticeship sector. With a clear progression pathway from Junior to Senior Account Director, you'll be empowered to influence market strategies and collaborate with internal teams to deliver impactful solutions. Enjoy a supportive culture that values work-life balance, including a 4.5-day workweek, generous annual leave, and professional development opportunities. Join this forward-thinking company and contribute to meaningful change in the industry.

Benefits

25+ days annual leave

Flexible holiday scheme

Free mental health support

Discounted gym memberships

Early finish every Friday

Tailored CPD and training

Social events and team activities

Qualifications

• Proven success in B2B account management and apprenticeship training.
• Experience with tenders, bids, and procurement frameworks.

Responsibilities

• Manage a portfolio and develop acquisition strategies.
• Build relationships and drive account growth through apprenticeships.
• Lead complex client relationships and market strategies.

Skills

Strategic Account Management

Consultative Sales Approach

Stakeholder Management

Communication Skills

Commercial Acumen

Education

Bachelor's Degree in Business or Related Field

Job description

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Baltic Recruitment is currently recruiting for a Permanent Account Director (All Levels: Junior to Senior). This role is hybrid, with regional travel as required. Our client recognizes that great sales professionals develop at different stages and has designed an Account Director pathway to accommodate growth from strategic B2B sales, client portfolio management, to leading complex/senior partnerships. The role offers three levels: Junior Account Director, Account Director, and Senior Account Director.

The position involves building relationships, acquiring new clients, and driving account growth through high-quality apprenticeship/skills solutions. As you progress, you'll gain more autonomy, responsibility, and influence within the market, with clear progression pathways. You'll be part of a high-performing team across the UK's digital and tech sectors.

Key Responsibilities & Role Expectations

Junior Account Director

• Develop strategic sales skills and confidence in client relationships.
• Work towards 6 apprenticeship starts per month.
• Generate leads via phone, email, LinkedIn, and networking.
• Manage accounts and identify upsell opportunities.
• Contribute to proposals and tenders.
• Deliver excellent customer experiences.
• Build sector presence through networking events.

Account Director

• Manage a portfolio and deliver results.
• Target 7 apprenticeship starts per month.
• Create acquisition strategies based on market insights.
• Manage prospect pipelines and strategic clients.
• Develop proposals and support tenders.
• Collaborate with internal teams for impactful solutions.
• Attend sector events and client meetings.

Senior Account Director

• Serve as a strategic leader and trusted advisor for high-value clients.
• Target 9 apprenticeship starts per month.
• Lead complex client relationships with a long-term view.
• Design and execute sophisticated go-to-market strategies.
• Lead tenders for opportunities of up to 5 starts.
• Utilize data and market intelligence for decisions.
• Represent the company at industry events and forums.
• Influence internal product and delivery teams.

Essential Knowledge, Skills & Experience

• Proven success in strategic account management in apprenticeships, training, or related B2B services.
• Insight-led, consultative sales approach.
• Experience with tenders, bids, and procurement frameworks.
• Ability to approve qualified apprenticeship vacancies, maintaining learner retention.
• High standards of quality and adherence to apprenticeship standards.
• Continuous professional development and networking skills.
• Excellent communication, influence, and stakeholder management skills.
• Commercial acumen to develop revenue-generating solutions.
• Self-motivated, resilient, and outcome-focused.
• Engaging and empowering ambassador qualities.

Company Benefits

The company fosters a people-first culture, voted as one of the Sunday Times Top 100 Best Places to Work 2024. Benefits include:

Career Development

• Clear progression and career pathways.
• Full training and support from an Enablement Team.
• Tailored CPD, including coaching and presentation skills.

Culture & Work-Life Balance

• Supportive environment with social events.
• Early finish every Friday, 4.5-day workweek.
• 25+ days annual leave, increasing with service.
• No weekend or bank holiday work.
• Office closed between Christmas and New Year.
• Annual Life Event Day and flexible holiday scheme.

Health & Wellbeing

• Free mental health support via SPILL.
• Wellbeing initiatives and discounted gym memberships.
• Enhanced parental leave after 2 years of service.

Recognition & Engagement

• Instant wins through Scratch Card Scheme.
• Team activities, competitions, and volunteer days.

The company emphasizes a culture of care and opportunity. Join their journey and be part of something meaningful and ambitious.

Salary: £46,000 - £65,000 (OTE £68,000 - £92,000) DOE.