Account Director

Walker & Sloan Ltd | Certified B Corp; Birmingham; Hybrid; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Hybrid work model

Salary up to £50k DOE

Job summary

Walker and Sloan, a Birmingham-based digital marketing agency, seeks an Account Director for the client services team. Hybrid role: 4 days in HQ; salary up to £50k DOE. The ideal candidate will bring 7+ years in a marketing agency, 2+ years in senior leadership, and a strong B2B, ROI-driven background.

You'll lead integrated strategies across client portfolios, mentor managers, and present to boards, ensuring high-quality delivery and growth opportunities.

Qualifications

• 7+ years in a marketing agency
• 2+ years in a senior leadership role
• Strong B2B marketing background with SMEs
• Proven ability to lead integrated marketing strategies
• Experience mentoring team members
• Commercially minded with ROI focus
• Confident presenting to senior/board level

Responsibilities

• Report to Directors and help shape agency direction
• Maintain strong client relationships and support account managers
• Lead development and implementation of integrated marketing strategies
• Oversee campaigns across accounts ensuring quality and timelines
• Mentor a team of account managers and marketing execs
• Present strategies and performance reports to clients
• Identify opportunities for account growth and new business effort

Skills

Leadership

B2B marketing

Senior leadership

Team mentoring

ROI mindset

Stakeholder communication

Tools

HubSpot

Job description

Walker and Sloan are proud to be working with a Digital Marketing Agency in Birmingham as they are keen to bring on a Account Director to the client services team on a full time basis.

Salary: Up to £50k DOE

Hybrid - 4 days a week in HQ

We’re looking for an experienced Account Director to join our dynamic, growing team in Birmingham. (We would also consider an experienced Senior Account Manager, looking to progress in their career).

Let’s get straight to it….

The ideal candidate will have:

• 7+ years of experience working in a marketing agency environment, with at least 2 years in a senior leadership or account leadership role
• A strong background in B2B marketing, with hands-on experience working with SMEs and owner-managers
• Proven ability to lead and develop integrated marketing strategies across the full marketing mix
• Experience managing and mentoring team members, with a clear ability to get the best out of the people around you
• A commercially minded approach, with a genuine understanding of ROI and what good marketing outcomes look like for a business
• Solid knowledge of inbound marketing principles and HubSpot (a significant advantage)
• Confident presentation and communication skills, with experience presenting strategy at a senior or board level
• The ability to manage multiple client accounts without dropping the ball on quality or delivery

Responsibilities will include:

• Reporting directly to the Directors of Catalyst and playing an active role in shaping agency direction
• Maintaining strong relationships across your client portfolio, supporting account managers as the primary day-to-day contact while stepping in at a senior level where needed
• Leading the development and implementation of integrated marketing strategies tailored to each client’s commercial goals
• Overseeing the delivery of campaigns across your accounts, ensuring quality, timelines and performance targets are met
• Managing and mentoring a team of account managers and marketing executives, supporting their development and holding high standards
• Presenting strategies, performance reports and recommendations to clients with clarity and confidence
• Identifying opportunities for account growth and contributing to new business activity where relevant

Our team are the backbone of our success, which is why we invest in our people just as much as we invest in our clients. We’re looking for driven, commercially focused individuals who are ready to take real ownership, develop those around them and contribute to what we’re building here.

Our team are encouraged to:

• Think – Take ownership of your work, challenge your own thinking and bring ideas that genuinely move the needle for clients. We trust our people to make the right calls.
• Challenge – We operate in an open culture with regular feedback and transparent management. If you see something that isn’t working, say so. That’s how we improve.
• Achieve – Set high standards, meet them and then raise the bar. We reward our team based on retention and results, because that’s what matters most.