Account Development Representative

ENGINEERINGUK; Manchester; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Quarterly bonus

Private healthcare

Generous holiday allowance

Family-friendly policies

Job summary

RS Group is seeking an Internal Account Manager to drive revenue across a 100+ customer portfolio in a hybrid role based in Manchester City Centre. You will proactively contact customers, conduct virtual meetings, and close opportunities while collaborating with multiple departments to strengthen relationships and revenue.

The role emphasizes developing relationships with external stakeholders and delivering an effortless, customer-centric experience across channels.

Qualifications

• Business Development/Sales experience in person or virtual.
• Confident communicating with customers over phone and in virtual meetings.
• Able to drive sales growth through outbound calls.
• Curious nature when talking to customers to identify opportunities.
• Motivated to achieve sales and activity targets.
• Able to prioritise workloads, multi-task, and take initiative.
• Excellent relationship-building skills with customers.
• Proven track record of customer-centric approach and seamless experiences.

Responsibilities

• Execute an effortless customer experience through virtual meetings, phone and email channels.
• Create and target revenue potential within your districts and regions.
• Build and nurture partnerships with external and corporate stakeholders.
• Collaborate with other departments to drive revenue, growth and customer retention.

Skills

Business development

Phone conversations

Outbound calling

Customer mindset

Target-driven

Work prioritisation

Relationship building

Customer-centric

Job description

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Internal Account Manager - Hybrid

Manchester City Centre

We are still growing and looking for individuals to join our team!!!

As an Internal Account Manager (internally known as an Account Development Representative), you'll take a proactive approach to developing sales across a portfolio of 100+ customers, you'll be comfortable pro-actively calling out to customers and conducting virtual video meetings. With an inquisitive nature to identify and close sales opportunities, which will help you to maintain and grow existing revenue. In return, you'll join a culture driven diverse team. In Internal Sales, we're dedicated to your development and career progression! You'll play to your strengths, learn new skills, and be supported to achieve your best for our customers.

What you will be doing:

Within this role, you will execute an effortless experience for customers through virtual meetings, phone and email channels while creating and targeting revenue potential within your districts and regions. You will create and nurture professional working partnership with both external based stakeholders & corporate stakeholders and collaborate with other departments and create effective relationships with stakeholders to drive revenue, growth, and customer retention.

What do I need to be successful?

• Business Development/Sales experience in person or virtual
• Confident at talking to customers over the phone and in virtual meetings.
• Drive sales growth by making outbound calls to customers.
• Curious Nature when talking to customers.
• Motivated and driven to achieve sales and activity targets.
• Demonstrates the ability to prioritise workloads, multi-task and act on own initiative.
• Excellent relationship builder.
• Proven track record of being customer centric and driving an effortless experience.

What's in it for you?

At RS, as well as the usual employee benefits, you'd expect from a FTSE listed company, including quarterly bonus, private healthcare, and generous holiday, in the UK&I, we've just introduced several new Family Friendly Policies including:

Help for people to take control of ongoing Health conditions such as diabetes or asthma with £500 a year available for monitoring & consultation.

Support for Neurodiverse colleagues and families with neurodiverse members with needs assessment, diagnosis and post-diagnostic support for autism spectrum, ADHD, and Tourette's syndrome.

Support for Women at different life stages from streamlined fertility support to diagnosis and monitoring of both endometriosis and menopause.

Helping our LGBTQ+ community through enhanced coverage for trans colleagues, including voice coaching, facial surgery, and gender confirmation surgery

"It's a very rewarding feeling introducing a customer to potential new ways of working, helping to optimise their business and support future success.

"The sheer number of solutions that RS offer allows for some awesome conversations and fun projects! I recently had the pleasure of visiting a chemical facility where we talked about PPE, procurement, site safety & energy management challenges. Once our customer understood our business a little further, we're now talking about solutions across all those areas. Improving their business & strengthening our position as a trusted partner.

"If you want to build a solid foundation or accelerate a career, not necessarily just in sales, RS Internal Sales offers a huge support structure for development. The daily collaboration with other functions & exposure to different sectors, along with the options for personal growth such as apprenticeships made it stand out for me!"

We are RS Group.

At RS we've been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the 'what ifs' into the 'why nots', turning customer challenges into achievements.

Across the industrial design, manufacturing and maintenance worlds, we're the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses.

Together, we have one purpose: To make amazing happen for a better world - and have fun doing it. It won't always be easy, but we'll make every day better. It's in the DNA of our people to do the right thing and deliver brilliant results. We'll invest in your development and wellbeing - because building a more diverse and inclusive culture, being ethical, responsible and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do.

Join over 7,000 colleagues worldwide. Together, we can make great things happen. Aim for amazing and beyond.

#LI-ZD1 #LI-HYBRID

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