Account Coordinator

Employal; Portishead; On-site; GBP 33,000 - 37,000; Full time

Job summary

Employal in Portishead (near Bristol) is seeking an Account Coordinator to develop and deliver transport solutions for customers with complex logistics requirements. You will work closely with customers, transport partners and internal teams, managing every stage from quotation through to delivery to ensure commercially viable and high-quality outcomes.

This role goes beyond booking; you will analyse customer requirements, solve logistical challenges, influence key stakeholders and create

Qualifications

• Experience within transport, logistics or freight forwarding.
• Ability to work in a fast-paced environment.
• Excellent problem-solving and decision-making skills.
• Ability to influence customers, suppliers and colleagues.
• Strong commercial awareness.
• Excellent communication and relationship-building skills.
• Ability to manage multiple priorities.
• Passion for delivering exceptional customer service.

Responsibilities

• Managing customer enquiries and developing tailored logistics solutions.
• Producing accurate and commercially competitive quotations.
• Sourcing and negotiating with transport providers across the United Kingdom and Europe.
• Managing consignments from quotation through to successful delivery.
• Monitoring live movements and resolving operational issues before they impact customers.
• Building strong relationships with customers, suppliers and transport partners.
• Influencing internal teams and external providers to achieve the best possible outcome.
• Identifying opportunities to improve operational processes through technology and automation.
• Supporting the continued development of innovative logistics solutions.

Skills

Communication skills

Problem solving

Relationship building

Negotiation

Job description

Account Coordinator

Portishead, Bristol

£33,000 - £37,000

Office Based

Do you enjoy working in logistics but want the opportunity to combine your industry expertise with cutting-edge technology?

Are you someone who thinks logically, stays calm under pressure, and thrives on finding solutions to complex transport challenges? Can you influence suppliers, manage customer expectations, and keep everything moving when plans change?

If so, this is a rare opportunity to join one of the most forward-thinking technology businesses in the logistics sector.

Our client delivers specialist transport solutions across the United Kingdom and Europe, combining innovative technology with industry expertise to provide an exceptional customer experience. Technology is at the heart of the business, but they know their success comes from the people behind it.

They are looking for an experienced logistics professional who enjoys solving problems, building strong relationships, and taking ownership from enquiry through to successful delivery.

The role

As an Account Coordinator, you will be responsible for developing and delivering transport solutions for customers with complex logistics requirements.

Working closely with customers, transport partners and internal teams, you will manage every stage of the process, from quotation through to delivery, ensuring each solution is commercially viable, operationally efficient, and delivered to the highest standard.

This is far more than a booking or administration role. You will analyse customer requirements, solve logistical challenges, influence key stakeholders, and develop tailored transport solutions that deliver the best outcome for everyone involved.

Your responsibilities will include:

• Managing customer enquiries and developing tailored logistics solutions.
• Producing accurate and commercially competitive quotations.
• Sourcing and negotiating with transport providers across the United Kingdom and Europe.
• Managing consignments from quotation through to successful delivery.
• Monitoring live movements and resolving operational issues before they impact customers.
• Building strong relationships with customers, suppliers and transport partners.
• Influencing internal teams and external providers to achieve the best possible outcome.
• Identifying opportunities to improve operational processes through technology and automation.
• Supporting the continued development of innovative logistics solutions.

The candidate

To be successful in this role, you will have experience within transport, logistics or freight forwarding and enjoy working in a fast-paced environment where no two days are the same.

You will also have:

• Experience within transport, logistics or freight forwarding.
• A strong understanding of road freight operations across the United Kingdom and Europe.
• Excellent problem-solving and decision-making skills.
• The ability to influence customers, suppliers and colleagues.
• Strong commercial awareness.
• Excellent communication and relationship-building skills.
• The ability to manage multiple priorities in a fast-paced environment.
• A genuine passion for delivering exceptional customer service.

In return

• Competitive basic salary.
• The opportunity to join a growing technology business transforming the logistics industry.
• Work alongside an experienced and supportive leadership team.
• Exposure to innovative technology and automation projects.
• Genuine opportunities for career progression.
• A varied and rewarding role where no two days are ever the same.

If you are an experienced logistics professional looking for something different, where your expertise can genuinely shape solutions and make a real impact, we would love to hear from you.