Account Advisor

Specialist Risk Group; Greater London; On-site; GBP 32,000 - 50,000; Full time

Benefits offered by this job

Holiday entitlement: 25 days + half‑d

Private medical cover

Life insurance

Income protection

Volunteer/charity days

Job summary

Specialist Risk Group is seeking an Account Advisor for its Professional Indemnity line across wholesale and underwriting. You will work closely with Brokers, Underwriters and Clients to support placement, administration and a deeper understanding of risk assessment and underwriting processes.

This role suits an insurance professional aiming to broaden technical expertise in a specialist market environment, with opportunities to progress within SRG.

Qualifications

• Experience in Insurance preferred (Account Handler/Advisor/Underwriter)
• Strong relationship management with brokers, clients and advisers
• Excellent written and verbal communication skills
• Good understanding of FCA regulations and compliant record keeping

Responsibilities

• Support administration and servicing of Professional Indemnity insurance business.
• Manage new business, renewals, endorsements and mid-term adjustments.
• Build and maintain relationships with brokers, clients and advisers.
• Respond to broker and client enquiries with accurate policy information.
• Assist Underwriters with assessment of specialist risks.
• Prepare quotations and underwriting documents.
• Ensure policy documents are issued accurately and timely.
• Maintain accurate risk, client and policy information.
• Support senior team members on complex cases.

Skills

Relationship building

Customer service

Communication

Organisational skills

MS Office

FCA regulations

Tools

Microsoft Office

Job description

At Specialist Risk Group (SRG), we specialise in delivering expert risk solutions for complex, high-stakes challenges across a range of sectors. From professional indemnity insurance to bespoke risk management services, our work demonstrates both precision and adaptability, reflecting our commitment to helping clients navigate even the most demanding scenarios.

Our dedication to excellence and innovative thinking underpins everything we do. Guided by our mantra, “Difficult. Done Well.”, we tackle challenges that others shy away from, delivering solutions that are both robust and forward-thinking.

Powered by a team of highly skilled specialists, we combine deep industry knowledge with strategic insight to turn complex problems into practical, actionable solutions. We work closely with our clients, understanding their ambitions and risks, to provide tailored strategies that support growth, resilience, and long-term success.

With a focus on collaboration, expertise, and precision, SRG shapes the way organisations manage risk—transforming complexity into opportunity and helping clients achieve outcomes they can rely on.

About the role

An exciting opportunity has arisen for an Account Advisor to join our growing Professional Indemnity across wholesale and underwriting.

This is an excellent opportunity for an insurance professional looking to broaden their technical expertise and gain valuable exposure to underwriting, specialist risks and broker relationships. Working closely with Brokers, Underwriters and Clients, you'll support the placement and administration of Professional Indemnity business, while developing a deeper understanding of risk assessment and underwriting processes.

This role would suit someone currently working as an Account Handler, Account Advisor, Assistant Underwriter or in a similar insurance role who is looking to take the next step in their career within a specialist and supportive market environment.

What you’ll be doing

• Supporting the administration and servicing of Professional Indemnity insurance business.
• Managing new business, renewals, endorsements and mid-term adjustments in line with agreed service standards.
• Building and maintaining strong relationships with brokers, clients and other professional advisers.
• Responding to broker and client enquiries, providing accurate information on policy cover, terms and conditions.
• Assisting Underwriters with the assessment and administration of specialist risks.
• Preparing quotations, underwriting documentation, policy records and client correspondence.
• Ensuring all policy documentation is issued accurately and within agreed timescales.
• Maintaining accurate risk, client and policy information across internal systems.
• Supporting senior team members with larger or more complex cases.
• Liaising with underwriting, broking and operational teams to deliver excellent service throughout the placement and renewal process.
• Ensuring all activities are conducted in accordance with FCA requirements and internal procedures.

Who we’re looking for

We’re looking for an organised and customer-focused insurance professional who enjoys building relationships and is keen to develop their technical knowledge within a specialist underwriting environment.

• Experience within the insurance industry in an Account Handler, Account Advisor, Assistant Underwriter, Broking or similar role.
• Experience in Professional Indemnity, or other specialist commercial insurance classes, ideally within the London Market (advantageous).
• An understanding of underwriting and risk assessment, with experience of working with brokers.
• Strong customer service and stakeholder management skills.
• Excellent written and verbal communication skills.
• Ability to build relationships with brokers, clients, insurers and professional advisers.
• Strong organisational skills with the ability to manage multiple priorities and deadlines.
• Excellent attention to detail and a high degree of accuracy.
• Experience using Microsoft Office and insurance systems.
• An understanding of FCA regulations and the importance of compliant record keeping.

What you’ll get

When you join SRG, you’re stepping into more than just a role, you’re becoming part of a team that backs your ambitions and celebrates your success. We’ll give you the space, support, and opportunities to grow your skills, explore new challenges, and shape a career you’re proud of.

And because we believe great work should be rewarded, here’s what you can look forward to:

• From 25 days holiday plus an extra half-day off to celebrate your birthday month
• secure your future
• Private medical cover for peace of mind
• Life insurance, income protection and sick pay to support you when you need it
• Charity and volunteering days so you can give back to causes you care about

What to expect

At SRG, our colleagues are at the heart of everything we do. We pride ourselves on fostering an inclusive, respectful culture, one where people feel empowered, valued, and equipped for growth. We embrace new ideas, adapt to challenges, and celebrate shared success.

We’re committed to making our recruitment process and workplace accessible to everyone. If you have a disability or require any adjustments, whether during the hiring process or in your day-to-day role, we’ll work with you to ensure you have the support you need. Just let us know how we can help.