Account Administrator

Schindler Management Ltd.; Addlestone; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Holiday entitlement

Pension scheme

Life assurance

Family leave

Private medical cover

Employee assistance

Eye tests

Tech schemes

Cycle to Work

Retailer discounts

Job summary

Schindler Ltd (UK) is seeking a diligent administrator to support key account operations. You will manage contracts, prepare regular performance reports, and keep client portals up to date while maintaining strong liaison with regional teams and senior management.

The role involves acting as the single point of contact for high-level clients and assisting Key Account Managers with PQQs and tender submissions. Strong IT and communication skills are essential.

Qualifications

• Candidates must have proven administration experience.
• Excellent communication skills (written).
• Excellent organisational skills.

Responsibilities

• The administration of the identified key account contract.
• Preparing daily, weekly, monthly and quarterly reports.
• Regularly updating customer portals.
• Establishing on-going contact with operational regions and gathering requested data to support the delivery of contractual obligations.
• Providing a single point of contact for the higher-level clients and supporting the Key Account Managers.
• Preparation of Pre-Qualification Questionnaire (PQQ) and tender responses.

Skills

Administration

Communication

Organisation

Prioritisation

IT skills

SAP knowledge

Sales experience

Tools

SAP

Job description

Key Responsibilities

• The administration of the identified key account contract
• Preparing daily, weekly, monthly and quarterly reports
• Regularly updating customer portals
• Establishing on-going contact with operational regions and gathering requested data to support the delivery of contractual obligations
• Providing a single point of contact for the higher-level clients and supporting the Key Account Managers
• Preparation of Pre-Qualification Questionnaire (PQQ) and tender responses

Requirements

• Candidates must have proven administration experience
• Excellent communication skills (especially written)
• Excellent organisational skills
• Ability to prioritise
• Excellent IT skills are essential
• Knowledge of SAP would be ideal but not a necessity
• Experience in a sales background would be beneficial

About Schindler

At Schindler Ltd (UK), our elevators, escalators, and moving walks safely transport more than two billion people every day through buildings, airports, railway stations, and other transportation hubs around the world. As part of the Schindler team, you'll discover meaningful work that enhances the quality of life for communities and helps make places more accessible, inclusive, and sustainable for all.

Company Culture and Values

We combine innovation, safety, and high ethical standards, fostering a culture of respect for one another and for the world around us. By joining us, you become part of a global success story while contributing to local communities and shaping the future of urban mobility. Together, we continue a proud legacy of excellence and innovation that began in 1874.

Benefits

• 25 days' holiday plus bank holidays, and an annual paid volunteering day
• Pension scheme with 6% company contribution
• Comprehensive life assurance
• Enhanced family leave
• Private medical cover with a trusted provider, plus 24/7 virtual GP access
• Employee Assistance Programme offering confidential support
• Free eye tests and eyewear discounts
• Access to a range of employee benefits, including Tech and Cycle to Work schemes, plus exclusive retailer discounts

Growth and Opportunities

We Elevate… Your Career Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow. Are you ready to embark on a new journey?

Diversity and Inclusion

At Schindler Group we value inclusion and diversity, and practise equity to create equal opportunities for all. We endeavour that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, colour, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.