Accommodation Team Leader

Away Resorts Ltd; Tattershall; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Training & development

Personalised uniform

Regular incentives and rewards

Holiday Hero discounted menu

Discounted holidays across all our six

Job summary

Away Resorts Ltd at Tattershall Lakes is seeking an Accommodation Team Leader to supervise and motivate our team of accommodation cleaners, ensuring guest accommodation is sparkling and standards are consistently applied.

Reporting to the Accommodation Manager, you will manage the cleaning team, check standards, coordinate with other park colleagues, and keep paperwork up to date. This role requires a hands-on, self-motivated leader who can work at bank holidays during peak seasons.

Qualifications

• Experience in a similar role within a holiday park or hospitality setting.
• Self-motivated with the ability to work unsupervised and meet targets.
• Excellent verbal and written communication with colleagues at all levels.
• Ability to work well within a large team and support colleagues.
• Capable of working to tight deadlines while maintaining attention to detail.

Responsibilities

• Lead and motivate the accommodation cleaning team to meet high standards.
• Check that guest accommodation and areas meet quality benchmarks.
• Collaborate with the park team to ensure guests have a great stay.
• Keep paperwork up to date, including maintenance requests and incidents.
• Ensure adherence to safety policies and procedures for staff and guests.
• Identify training needs and contribute to on-the-job development.

Skills

Experience in similar role

Self-motivation

Communication skills

Team collaboration

Deadline pressure

Job description

Accommodation Team Leader

Location: Tattershall Lakes Country park, Lincolnshire

Salary: £13.24

Job type: Seasonal 16hrs

What We Need In a Nutshell

You will be supervising and motivating our team of accommodation cleaners to ensure that our guest accommodation is sparkling, and policies and standards are consistently applied.

Who are we?

Tattershall Lakes is a glistening lakeside paradise in the heart of the gorgeous Lincolnshire countryside. In this unique and natural setting, guests enjoy accommodation ranging from glamping to luxury lodges. A unique blend of fun on the water, a lively entertainment centre and waterside serenity, Tattershall Lakes is one of six Away Resorts holiday parks shaking up the Great British holiday. Find out more on our website: http://www.awayresorts.co.uk/

What You’ll Be Doing

Reporting to the Accommodation Manager, you’ll be overseeing the cleaning team who prepare and clean our guest accommodation. This will include:

• Managing and motivating your team of accommodation cleaners to prepare accommodation to high standards, including cleaning, inventory checking and resolving problems
• Checking accommodation and other areas of cleaning meet or exceed our standards
• Working together with your team, other supervisors, your manager and the wider park team to ensure our guests have the perfect holiday
• Keeping paperwork up to date, including repair and maintenance requests, complaints and accidents
• Ensuring your team adhere to policies & procedures for their safety and the safety of guests
• Helping to identify and address the training needs of your team

One more thing…holidays happen at holiday times, so you will need to work your magic on bank holidays too.

Skills, Experience And Qualities You’ll Need

• Experience of a similar role, preferably in a holiday park
• Self-motivation with the ability to work unsupervised
• Good verbal and written communication with people at all levels
• Ability to work well within a large team
• Ability to work to tight deadlines and under pressure while keeping an eye on the details

It’s about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts which is captured by our Holiday Heroes’ mantra of Attentive Amazing Lovers, which you can read about on our website careers page, www.awayresorts.co.uk/careers

What We Can Offer You

• Training & development
• Personalised uniform
• Regular incentives and rewards
• Holiday Hero discounted menu
• Discounted holidays across all our parks

And, if you want to progress your career, whether it’s in accommodation cleaning or other areas, we have a culture where anything is possible with effort and enthusiasm.

Good Luck! #INDHP