Accommodation Team Leader

Away Resorts Ltd; Tattershall; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Training & development

Personalised uniform

Regular incentives and rewards

Holiday Hero discounted menu

Discounted holidays across all parks

Job summary

Away Resorts Ltd is seeking an Accommodation Team Leader at our Tattershall Lakes park to supervise a team of cleaners ensuring guest accommodations are immaculate and policies are followed. You will report to the Accommodation Manager and uphold safety and service standards across the park.

The role requires hands-on leadership, excellent communication, and the ability to work under pressure during peak holiday periods.

Qualifications

• Experience in a similar role, preferably in a holiday park.
• Ability to work unsupervised.
• Good verbal and written communication with people at all levels.
• Ability to work well within a large team.
• Ability to work to tight deadlines and under pressure while keeping the details.

Responsibilities

• Manage and motivate your team of accommodation cleaners to prepare accommodation to high standards.
• Check accommodation and cleaning meet or exceed our standards.
• Collaborate with park team to ensure guests have a great holiday.
• Keep paperwork up to date: repair/maintenance requests, complaints, accidents.
• Ensure team adhere to safety policies and procedures.
• Identify training needs for your team.

Skills

Team leadership

Self-motivation

Communication skills

Teamwork

Deadline management

Job description

Accommodation Team Leader

Location: Tattershall Lakes Country park, Lincolnshire

Salary: £13.24

Job type: Seasonal 16hrs

What We Need In a Nutshell

You will be supervising and motivating our team of accommodation cleaners to ensure that our guest accommodation is sparkling, and policies and standards are consistently applied.

Who are we?

Tattershall Lakes is a glistening lakeside paradise in the heart of the gorgeous Lincolnshire countryside. In this unique and natural setting, guests enjoy accommodation ranging from glamping to luxury lodges. A unique blend of fun on the water, a lively entertainment centre and waterside serenity, Tattershall Lakes is one of six Away Resorts holiday parks shaking up the Great British holiday. Find out more on our website: http://www.awayresorts.co.uk/

What You’ll Be Doing

Reporting to the Accommodation Manager, you’ll be overseeing the cleaning team who prepare and clean our guest accommodation. This will include:

• Managing and motivating your team of accommodation cleaners to prepare accommodation to high standards, including cleaning, inventory checking and resolving problems
• Checking accommodation and other areas of cleaning meet or exceed our standards
• Working together with your team, other supervisors, your manager and the wider park team to ensure our guests have the perfect holiday
• Keeping paperwork up to date, including repair and maintenance requests, complaints and accidents
• Ensuring your team adhere to policies & procedures for their safety and the safety of guests
• Helping to identify and address the training needs of your team

One more thing…holidays happen at holiday times, so you will need to work your magic on bank holidays too.

Skills, Experience And Qualities You’ll Need

If you can demonstrate the following, let’s hear from you:

• Experience of a similar role, preferably in a holiday park
• Self-motivation with the ability to work unsupervised
• Good verbal and written communication with people at all levels
• Ability to work well within a large team
• Ability to work to tight deadlines and under pressure while keeping an eye on the details

It’s about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts which is captured by our Holiday Heroes’ mantra of Attentive Amazing Lovers, which you can read about on our website careers page, www.awayresorts.co.uk/careers

What We Can Offer You

Enjoy some great benefits, including:

• Training & development
• Personalised uniform
• Regular incentives and rewards
• Holiday Hero discounted menu
• Discounted holidays across all our parks

And, if you want to progress your career, whether it’s in accommodation cleaning or other areas, we have a culture where anything is possible with effort and enthusiasm.

Good Luck! #INDHP