Accommodation Support Officer SLHD

St Leger Homes; Doncaster; Hybrid; GBP 32,000 - 35,000; Part time

Benefits offered by this job

Local Government Pension Scheme

Training opportunities

Generous annual leave

Private healthcare

Job summary

St Leger Homes of Doncaster is seeking an Accommodation Support Officer to join the Home Options Team. The role involves facilitating frontline housing advice and supporting customers in temporary accommodation to secure settled housing, with hybrid working opportunities across the Civic Office and home.

The position is part-time (18.5 hours/week) with pro rata salary (£32,046 - £34,811) and benefits, including pension, training, and generous leave. Closing date 21 September 2026.

Qualifications

• Experience in front-line housing or homelessness services preferred.
• Ability to provide clear housing advice and support to residents.

Responsibilities

• Deliver a comprehensive front-line advice service for statutory homelessness.
• Support customers in temporary accommodation to move to settled housing.
• Contribute to Home Options Team objectives and priorities.
• Provide information and guidance across the City of Doncaster.

Skills

Frontline advice

Housing support

Customer service

Job description

Job profile for Accommodation Support Officer SLHD

Accommodation Support Officer SLHD

location_on Civic Office/Hybrid 17/09/2026 Accommodation Support Officer SLHD

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Grade/Salary: Grade 4 (£32,046 - £34,811 pro rata)

Hours/Type: Part time 18.5 hours per week, permanent

Location: Civic Office, Doncaster with the opportunity for the post holder to work flexibility across the workplace and home.

Closing Date: 21 st September 2026

Interview Date: 5 th October 2026

Do you want to make a difference to the residents of Doncaster? St Leger Homes of Doncaster have an exciting opportunity for a Accommodation Support Officer within the Home Options Team.

You will facilitate the delivery of a comprehensive front line advice service ensuring delivery of the statutory homelessness function on behalf of the local authority and contribute toward St Leger Homes strategic objectives, values, and priorities.

You will be supporting customers using temporary accommodation throughout the City by providing advice and support to move to settled accommodation.

You’ll join our fast-moving Home Options Team, supported by a dedicated team leader.

The post holder will help people that have housing challenges including homelessness and although knowledge of housing and homelessness is desirable, the right attitude and behaviour is far more important to us.

For this commitment, we will give you:

• Enrolment to the Local Government Pension Scheme
• Support your career by offering a wide variety of formal training courses which a combination of in-house and externally provided courses. We believe in supporting our colleagues to grow their career and improve their knowledge.
• Generous annual leave entitlement.
• Access to paid private healthcare with the opportunity to upgrade.
• And many more attractive benefits which our colleagues regularly enjoy.

If you would like to know more about the post, please contact Honey Fennell on 01302 862499

Please note St Leger Homes of Doncaster will not accept CV's as a form of applying for this position.

Head Office

St Leger Homes of Doncaster

Civic Office

Waterdale

Doncaster

DN1 3BU

Tel: [phone]

Email: [e-mail]