Accommodation Revenue & Occupancy Lead

University of Bristol; West of England; Hybrid; GBP 45,000 - 50,000; Full time

Job summary

University of Bristol is seeking a Commercial Performance Manager to lead the commercial performance of the University’s accommodation portfolio, with around 9,000 beds and over £80m annual income. The role sits in Accommodation Services and uses data and market insight to drive occupancy, revenue and customer outcomes.

You will shape a growing commercial function and influence decisions across pricing, demand management, marketing and customer journeys.

Qualifications

• You enjoy using insight to solve problems and improve performance.
• You are motivated by understanding what works, what doesn't, and finding ways to make things better for customers and the organisation.
• You might currently work in a commercial, analytical, operational or planning role and be looking for an opportunity to broaden your impact.
• We don't expect applicants to have experience of every aspect of the role from day one. If you can demonstrate strong potential, commercial awareness and a track record of using data or insight to drive improvement.

Responsibilities

• Analyse occupancy, demand, booking and market data to identify opportunities to improve performance.
• Develop recommendations on pricing, inventory management, campaigns and channel strategy.
• Lead commercial initiatives to address occupancy challenges and maximise revenue opportunities.
• Monitor market trends, competitor activity and wider housing conditions to inform decision making.
• Produce reports, forecasts and business cases for senior stakeholders.
• Work closely with colleagues across operations, systems, service design, admissions and finance to deliver commercial objectives.
• Develop and maintain commercial processes, controls and performance measures.
• Support long-term planning through demand forecasting, performance analysis and continuous improvement activity.

Job description

University of Bristol is seeking a Commercial Performance Manager to lead the commercial performance of the University’s accommodation portfolio, with around 9,000 beds and over £80m annual income. The role sits in Accommodation Services and uses data and market insight to drive occupancy, revenue and customer outcomes.

You will shape a growing commercial function and influence decisions across pricing, demand management, marketing and customer journeys.