Accommodation Officer

JOBS247 INC LTD; West Midlands; On-site; GBP 24,000 - 36,000; Full time

Job summary

JOBS247 INC LTD in the United Kingdom seeks a Temporary Accommodation Officer to support a busy Housing team within a Local Authority in the West Midlands. The role focuses on managing rent accounts, occupancy checks, and reporting issues to Housing Options Officers.

The position involves assisting with property sign-ups, issuing keys or fobs, and ensuring residents understand the terms of their licence agreement and expectations. Health and safety checks are part of the responsibilities.

Qualifications

• Previous experience within housing, homelessness, or tenancy management, particularly within a local authority environment.
• Recording and reporting anti-social or unacceptable behaviour, issuing warnings or Notices to Quit when required, and attending lock changes or police requests.

Responsibilities

• Managing rent accounts by preparing weekly rent statements and reporting arrears or payment issues to Housing Options Officers.
• Carrying out occupancy checks and monitoring occupancy levels.
• Carrying out health and safety checks across temporary accommodation properties and ensuring timely repairs and weekly fire alarm tests.

Skills

Rent management

Housing experience

Communication skills

Customer service

Job description

Accommodation Officer focuses on managing rent accounts by preparing weekly rent statements, carrying out occupancy checks, and reporting any rent arrears or payment issues to housing options officers.

What the role involves

• Managing rent accounts by preparing weekly rent statements, carrying out occupancy checks, and reporting any rent arrears or payment issues to Housing Options Officers.
• Also help monitor occupancy.

Skills and requirements

• Will involve recording and reporting any anti-social or unacceptable behaviour, serving warning letters or Notices to Quit when required, and attending lock changes or police reque.
• Previous experience within housing, homelessness, or tenancy management, particularly within a local authority environment, would be advantageous.
• Key responsibilities include assisting with property sign-ups, issuing keys or fobs, and ensuring residents understand the terms of their licence agreement and expectations while l.

Confirmed role details

• We are recruiting for a Temporary Accommodation Officer to join a busy Housing team within a Local Authority in the West Midlands.
• Support the Housing Options team in managing temporary accommodation for households experiencing homelessness.~.
• Also be responsible for carrying out health and safety checks across temporary accommodation properties, ensuring repairs are completed promptly, undertaking weekly fire alarm test.

Candidate fit

• A professional and organised individual with strong communication skills who can deliver a high level of customer service to households during what can often be a difficult and str.