Accommodation and Support Worker

YMCA Bournemouth; Bournemouth; On-site; GBP 28,000; Full time

Job summary

YMCA Bournemouth is seeking an Accommodation and Support Worker to provide essential support to residents in various housing settings. The role involves working with vulnerable adults, offering personal support, and promoting independence. Ideal candidates will have relevant qualifications and experience in health and social care, mental health, or drug and alcohol support.

Qualifications

• Experience working with vulnerable adults with support needs is desirable.
• Qualifications in Health and Social Care, mental health, or drug and alcohol support are advantageous.

Responsibilities

• Provide personal support through 1-to-1 key working and group sessions.
• Facilitate life skills workshops, counseling, advice, and guidance.

Skills

Experience with vulnerable adults

Support needs knowledge

Education

Qualifications in Health and Social Care

Mental health qualifications

Drug and alcohol support qualifications

Job description

Accommodation and Support Worker

Working at YMCA Bournemouth offers the opportunity to be part of a global organization operating at the local community level in Bournemouth, Christchurch, and Poole. We are inclusive, diverse, and forward-thinking, working across areas such as Housing and Support, Family and Relationships, Youth Work, Training and Education, and Health and Wellbeing. Our aim is to enable people in our community to develop their full potential in Mind, Body, and Spirit.

We are a supported needs Housing Association, providing short-term intensive housing management and support to residents in hostel rooms, shared houses, and self-contained flats.

We offer personal support through 1-to-1 key working, group sessions, life skills workshops, counseling, advice, and guidance, along with additional services to promote independence and a positive future. We value dignity, respect, and independence for our residents.

Previous experience working with vulnerable adults with support needs or clients who have experienced homelessness is desirable. Qualifications in Health and Social Care, mental health, or drug and alcohol support would be advantageous.

Salary and Hours

Salary: £13.00 per hour / £27,040.08 per annum (full-time)

Full-time: 40 hours/week; includes evenings, weekends, and bank holidays.

Part-time: 20 hours/week; includes evenings, weekends, and bank holidays.

Additional Information

• YMCA Bournemouth offers a range of staff benefits [see link].
• We reserve the right to close the advert early due to business needs.
• Please submit YMCA application forms only; CVs are not accepted.
• If invited to interview and adjustments are needed due to disability, please inform us.
• If no contact within 3 weeks post-closing date, applications are unsuccessful.
• This role requires safeguarding responsibilities for children, young people, and adults at risk, following YMCA Bournemouth policies and statutory guidance.
• We are an Equal Opportunity Employer committed to diversity and inclusion.
• Employment is subject to references, right-to-work checks, and DBS clearance (Enhanced or Basic depending on role).

Further Information

• Job Description
• A Welcome to Applicants
• Application guidelines
• Additional guidelines
• Staff benefits
• Statement on Ethos
• Safeguarding Policy
• Privacy Notice (Recruitment)

Applications must be submitted via the YMCA Bournemouth application forms, including:

• Application Form
• Declaration of Criminal Background
• Equal Opportunities Monitoring Form (optional)