Access Enforcement Paralegal — Remote Case Management

Mosscare St Vincents Housing (MSV Housing); Manchester; Híbrido; GBP 28.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible working

Home working kit provided

28 days holiday plus bank holidays

Pension scheme

Health cash plan

Descripción de la vacante

MSV Housing is seeking an Access Enforcement Paralegal to manage cases from referral to resolution, coordinating pre-action activity and court proceedings. You will support the solicitor, ensure timely actions, and work with customers to secure voluntary access while meeting legal and regulatory duties.

You will also assist with compliance, safety responsibilities, and housing investigations, maintaining accurate records and driving process improvements.

Formación

• Education to A-Level standard or equivalent through experience.
• A paralegal, CILEX, law degree, LPC, SQE or housing qualification being desirable.
• Experience working in a legal, housing, compliance or case management environment, with experience managing complex cases and working within legal or procedural frameworks.
• Strong evidence gathering and analytical skills, with the ability to review information, identify risks and present accurate evidence.
• Excellent organisation and case management skills, with the ability to work independently, manage competing priorities and meet statutory deadlines.
• Strong communication and stakeholder management skills, including experience dealing with customers in sensitive or challenging circumstances and handling confidential information appropriately.

Responsabilidades

• Manage access enforcement cases from referral through to resolution, ensuring cases are prioritised according to urgent and non-urgent cases and progressed in line with legal requirements.
• Diary, monitor and comply with key dates and deadlines.
• Prepare and progress pre-action correspondence and communications.
• Support court proceedings, including injunctions, warrants and other court action, collating documentation and evidence, preparing documents such as court forms, applications, case chronologies, witness statements, court bundles and statements of costs
• Work closely with customers and internal and external stakeholders to achieve voluntary access wherever possible, taking a fair, proportionate and customer-focused approach.
• Support MSV s compliance and safety responsibilities, including access relating to gas, electrical and fire safety, repairs, Awaab s Law and housing condition investigations.
• Maintain accurate case records and drive improvement, monitoring deadlines, outcomes, costs and trends while helping improve access rates and reduce the need for legal intervention.

Conocimientos

Organisational skills

Analytical skills

Communication skills

Stakeholder management

Independent working

Educación

A-Level standard or equivalent

Paralegal / CILEX / LPC / SQE or housing qualification (desirable)

Descripción del empleo

MSV Housing is seeking an Access Enforcement Paralegal to manage cases from referral to resolution, coordinating pre-action activity and court proceedings. You will support the solicitor, ensure timely actions, and work with customers to secure voluntary access while meeting legal and regulatory duties.

You will also assist with compliance, safety responsibilities, and housing investigations, maintaining accurate records and driving process improvements.