Housing Disrepair Paralegal: ADR & Litigation

Mosscare St Vincents Housing (MSV Housing); Manchester; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Flexibility on where you work with a 홈

33 days holiday per year plus bankhols

Company pension up to 10% matched

Health cash plan

Enhanced sick pay 3 months full pay

Health and Wellbeing support

Life assurance

Learning and development

Equality and Inclusion networks

Job summary

MSV Housing is seeking a proactive Housing Conditions Paralegal to support management of housing condition disputes and related litigation for our tenants. You will work with our Solicitor for Disrepair & Enforcement, handling cases from Letter of Claim to resolution, while gaining exposure to pre-action protocols and Awaab's Law matters.

The role focuses on evidence gathering, court prep, ADR processes, and liaising with customers, legal representatives, and external partners to deliver fair

Qualifications

• Educated to A-Level standard or equivalent.
• Paralegal, CILEX, law degree, LPC, SQE or housing qualification being desirable.
• Experience managing legal or complex casework, ideally within housing, litigation, dispute resolution or a similar regulatory environment.
• Strong organisational and analytical skills, with the ability to manage multiple cases, monitor deadlines and maintain accurate, auditable records.
• Excellent communication and internal and external stakeholder management skills, with the confidence to work effectively with customers, customers legal representatives, contractors, internal teams, court, counsel and third parties.
• Ability to gather, analyse and present evidence, preparing case documentation, reports and correspondence to support successful outcomes.
• Knowledge of housing law, disrepair claims, ADR processes and relevant legislation such as the Landlord and Tenant Act 1985, Homes (Fitness for Human Habitation) Act 2018 and Awaab's Law, with a commitment to continuous learning and best practice.

Responsibilities

• Manage housing condition claims from initial claim under the Pre-Action Protocol through to resolution by ADR or trial, supporting resolution of disrepair, compliance with the tenancy agreement and applicable statues and regulations including the Landlord and Tenant Act 1985, Homes (Fitness for Human Habitation) Act 2018 and Awaab's Law .
• Coordinate evidence and case preparation, working with internal teams and, internal and external stakeholders to gather documentation, draft correspondence and communications, commence court proceedings assisting with the preparation of statements of case, court forms, disclosure, witness statements, case chronologies, case summaries, hearing bundles and statements of costs
• Support and engage in alternative dispute resolution and settlements, identifying opportunities for early resolution, manage mediation processes and ensure agreed outcomes are delivered.
• Build strong relationships with customers and internal and external stakeholders, acting as a key point of contact and working collaboratively across services to achieve fair and timely outcomes.
• Provide legal and performance support, maintaining accurate case records, monitoring legal deadlines, producing management information and contributing to service improvements that reduce legal risk and costs.

Skills

Organisational skills

Analytical skills

Communication skills

Stakeholder management

Evidence gathering

Housing law knowledge

Education

A-Level standard

Paralegal/CILEX/LPC/SQE or housing qualification desirable

Job description

MSV Housing is seeking a proactive Housing Conditions Paralegal to support management of housing condition disputes and related litigation for our tenants. You will work with our Solicitor for Disrepair & Enforcement, handling cases from Letter of Claim to resolution, while gaining exposure to pre-action protocols and Awaab's Law matters.

The role focuses on evidence gathering, court prep, ADR processes, and liaising with customers, legal representatives, and external partners to deliver fair