Academy Operations Manager

Norwich City Football Club; London Colney; On-site; GBP 30,000 - 50,000; Full time

Job summary

Norwich City Football Club seeks an experienced Academy Operations Manager. The individual will oversee academy logistics, manage scheduling, and support the Academy Manager. Candidates should possess strong leadership, organizational, and communication skills, with a thorough understanding of operational processes.

Benefits

Complimentary matchday ticket for home fixtures

25 days annual leave + bank holidays

Enhanced family friendly leave policies

Pension Scheme with Royal London

Access to Reward Gateway recognition and discount platform

Enhanced CPD opportunities

Access to wellbeing support, including GP access

Qualifications

• Ability to manage a team and work independently.
• Excellent skills in Word, Excel, and data documentation.
• Capable of maintaining organized documentation and effective communication.

Responsibilities

• Management of scheduling and logistical tasks related to Academy operations.
• Oversee matchday events and communicate with stakeholders.
• Conduct weekly meetings to ensure operational continuity.

Skills

Team Management

Organizational Skills

Communication

Analytical Skills

Attention to Detail

Education

Highly computer literate

Database knowledge and application

Job description

Job Description

An exciting opportunity has arisen for an experienced candidate to join the Norwich City Football Club Academy in the role of Academy Operations Manager. This is an excellent role for someone who is a strong leader with excellent organisational and logistical skills, and the ability to thrive under pressure while delivering the needs of a Catergorie 1 Academy.

The Academy Operations Manager will work closely with the Academy Manager to ensure the effective logistical running of the Academy.

To role is also responsible for managing effective and efficient operational support to the Academy.

Key Tasks/responsibilities Include, But Are Not Limited To

• Management of Scheduling, Matchday Events, Festivals, Tours
• Transport and Logistics
• Academy Operational Policies and Procedures
• Support the Academy Manager and Head of Football Development with planning, scheduling and administration of the Academy
• Manage and oversee the Academy calendars for scheduling purposes, liaising with internal and external stakeholders with support of the Academy Operations Assistant.
• Manage and oversee Academy matchday events alongside the Academy Manager and Academy Games Programme Co-ordinator .
• To further support the Academy Manager in overseeing the daily operation of the Academy.
• Conduct weekly Academy Operations meetings to ensure the week runs smoothly.
• Ensure due diligence is done on all tours (International and Domestic).
• Ensure there are open channels of communication between all departments within the Academy.
• Any other duties appropriate to the skills and experience of the position holder as deemed necessary.
  
  

This is an excellent role for someone equipped with excellent organisational and people management skills.

All Applicants Should Have The Following Qualifications

• Ability to manage a team.
• Highly computer literate (with excellent abilities on Word, Excel and ideally database knowledge and application).
• Ability to create and maintain accurate/accessible and organised documentation.
• Excellent communicator, both written and verbal, who places high value on attention to detail.
• Ability to analyse data and information.
• Ability to work independently and with internal and external teams.
  
  

Successful candidates will benefit from a comprehensive range of club benefits. This includes (but is not limited to):

• Complimentary matchday ticket for home fixtures
• 25 days annual leave + bank holidays
• Enhanced family friendly leave policies
• Pension Scheme with Royal London
• Access to Reward Gateway recognition and discount platform
• Enhanced CPD opportunities and structured professional development pathways.
• The opportunity to get involved in wider club initiatives through a variety of Working Groups.
• A range of wellbeing support, including 24/7 access to a GP for employees and their dependents, as well as access to gyms and exercise classes at both Carrow Road & Avant Training Centre.
  
  

The Employee must at all times carry out their responsibilities with due regard to the Norwich City Football Club policies and procedures, in particular Compliance, Health and Safety, Safeguarding, Financial Authorisation, Confidentiality and with regard to the Data Protection Act.

Closing date: Thursday, July 8, 2025

Don’t miss out on this fantastic opportunity to join the Canaries, click ‘Apply’ now to become our Academy Operations Manager.

Norwich City Football Club are committed to ensuring equal opportunities are given to all and welcomes applications from all areas of the community regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships.

Norwich City Football Club are an equal opportunities employer and recognises the importance of safeguarding children and vulnerable adults in the workplace. Please be aware that a criminal disclosure and identity check will be carried out for this post. Engagement will be subject to a satisfactory DBS disclosure.