Academy Administrator - NETA

NHS Jobs; Tees Valley; On-site; GBP 23,000 - 27,000; Full time

Job summary

NHS Jobs is seeking an organised NHS administrator to support the Northern Endoscopy Training Academy (NETA). The role involves coordinating enquiries, registrations, meetings and training activities across NHS partners.

You will maintain records, manage communications, and assist governance, reporting and data analysis to demonstrate Academy outcomes. A strong team player with attention to detail is essential.

Qualifications

• Essential Educated to NVQ Level 3 in Business Administration (or equivalent).
• GCSE Grade 4/C or above in English and Mathematics.
• Competent in Microsoft Office applications, including Word, Excel, Outlook and Teams.

Responsibilities

• Act as central contact for the Northern Endoscopy Training Academy (NETA) and coordinate enquiries.
• Provide administrative support to the Academy Manager and Clinical Lead.
• Support planning, coordination and delivery of the NETA curriculum and training programmes.
• Coordinate trainee registrations, immersion training schedules and educational activities.
• Maintain accurate training records, databases and reporting systems.
• Manage Academy communications and distribution of information and resources.
• Organise NETA Board and Academy meetings, prepare agendas, take minutes and track actions.
• Support data collection, reporting and performance monitoring for Academy activity.
• Liaise with NHS England, ICB, partner Trusts and stakeholders to support objectives.
• Assist with governance, quality assurance and compliance requirements.

Skills

NHS administration

Microsoft Office

Verbal & written communication

Data management

Stakeholder liaison

Education

NVQ Level 3 in Business Administration

GCSE English and Mathematics (4/C or above)

Microsoft Office proficiency

Tools

Microsoft Word

Excel

Outlook

Teams

Job description

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Core Functions:

• Act as the central point of contact for the Northern Endoscopy Training Academy (NETA), responding to and coordinating enquiries from trainees, trainers, NHS Trusts and stakeholders.
• Provide comprehensive administrative support to the Academy Manager and Clinical Lead.
• Support the planning, coordination and delivery of the NETA curriculum and training programmes.
• Coordinate trainee registrations, immersion training schedules and educational activities.
• Maintain accurate training records, databases and reporting systems.
• Manage Academy communications, including distribution of information, updates and educational resources.
• Organise the NETA Board and other Academy meetings, prepare agendas, take minutes and track actions.
• Support data collection, reporting and performance monitoring to demonstrate Academy activity and outcomes.
• Liaise with NHS England, the Integrated Care Board (ICB), partner Trusts, the Yorkshire Endoscopy Training Academy and external stakeholders to support Academy objectives.
• Assist with governance, quality assurance and compliance requirements.
• Support the administration of faculty and trainee engagement activities.
• Contribute to the continuous improvement of Academy processes and administrative systems.
• Ensure confidentiality and compliance with Trust, NHS and data protection policies at all times.

Person Specification Knowledge & Skills:

• Essential Knowledge of NHS administration, structures and processes.
• Ability to work within a multi-disciplinary team.
• Ability to build effective working relationships and work in partnership with a wide range of internal and external stakeholders.
• Good understanding of administrative and office management procedures.
• Proficient in the use of Microsoft Office applications, including Word, Excel, Outlook and Teams.
• Ability to organise and prioritise a varied workload, meeting competing deadlines.
• Excellent verbal and written communication skills.
• Experience of maintaining accurate records, databases and electronic filing systems.
• Numerate and analytical skills with the ability to present complex data and construct comprehensive reports.
• Ability to handle sensitive and confidential information appropriately.
• Good attention to detail and a high level of accuracy.
• Ability to work independently and use initiative within agreed procedures.
• Effective problem-solving and organisational skills.
• Understanding of data protection, confidentiality and information governance requirements.

Qualifications & Training:

• Essential Educated to NVQ Level 3 in Business Administration (or equivalent qualification) or equivalent experience in an administrative role.
• GCSE Grade 4/C or above (or equivalent) in English and Mathematics.
• Competent in the use of Microsoft Office applications, including Word, Excel, Outlook and Teams.

Experience:

• Essential Experience of working in an administrative, coordinator or business support role.
• Experience of organising and coordinating meetings, including preparing agendas, taking minutes and maintaining action logs.
• Experience of managing and maintaining electronic records, databases and filing systems.
• Experience of working with a range of stakeholders and providing effective customer service.
• Experience of prioritising and managing a varied workload to meet competing deadlines.
• Experience of using Microsoft Office applications, including Word, Excel, Outlook and Teams.
• Experience of interpreting and collating data to produce high quality reports using spreadsheets and presentation software.
• Experience of financial systems, raising requisitions, receipting and invoicing.
• Experience of handling sensitive and confidential information appropriately.
• Experience of coordinating activities, events, projects or programmes, ensuring effective communication with participants and stakeholders.

Personal Attributes:

Essential Excellent organisational skills with the ability to prioritise a varied workload.

Strong interpersonal and communication skills.

Ability to work independently and as part of a team.

Professional, approachable and customer-focused manner.

Ability to build effective working relationships with a wide range of stakeholders.

Flexible and adaptable to changing priorities.

Ability to maintain confidentiality and handle sensitive information appropriately.

Accurate and methodical with a strong attention to detail.

Ability to work with minimal supervision.

Act as a role model.

Ability to travel occasionally across the North East and Yorkshire region as required to support Academy activities, meetings and events.

Flexible approach to working arrangements to meet the needs of the service.