Academy Administrator - NETA
Transformation Unit
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Job summary
North Tees and Hartlepool NHS Foundation Trust, hosting the Northern Endoscopy Training Academy (NETA), is hiring an experienced Administrator. You will support the Academy Manager and Clinical Lead, coordinate training programmes, maintain records and governance processes, and act as a central contact across NHS partners in the North East and North Cumbria.
The role is 12-month fixed term with potential extension, 37.5 hours weekly, and offers flexible remote working with occasional travel
Qualifications
- Knowledge of NHS administration, structures and processes.
- Experience of maintaining accurate records, databases and filing systems.
- Ability to coordinate meetings, take minutes and manage action logs.
- Experience of working with a wide range of stakeholders in NHS settings.
- Proficient in MS Office and data reporting.
- Understanding of governance, quality assurance and compliance.
Responsibilities
- Coordinate training activities and Immersion Block Training.
- Maintain accurate training records and reporting systems.
- Support governance processes and board meeting administration.
- Liaise with NHS England, ICB and partner trusts across regions.
- Provide administrative support to the Academy Manager and Clinical Lead.
- Ensure confidentiality and data protection across activities.
Skills
Education
Tools
Job description
Main area Endoscopy Academy Grade NHS AfC: Band 4 Contract 12 months (Fixed term or Secondment with potential for extension, subject to funding approval) Hours
- Full time
- Flexible working
- Home or remote working
Employer North Tees and Hartlepool NHS Foundation Trust Employer type NHS Site University Hospital Of North Tees Town Stockton-on-Tees Salary £28,392 - £31,157 Per annum Salary period Yearly Closing 26/11/2026 23:59 Interview date 03/12/2026
An exciting opportunity has arisen for an enthusiastic and highly organised Administrator to join the Northern Endoscopy Training Academy (NETA)
Hosted by North Tees and Hartlepool NHS Foundation Trust, NETA works in partnership with NHS England, the North East and North Cumbria
Integrated Care Board (ICB), Regional Training Centres and eight NHS Trusts to deliver high-quality education and workforce development
opportunities for the endoscopy workforce
Supporting the Academy Manager and Clinical Lead, the post holder will play a key role in the day-to-day running of the Academy and act as the central point of contact for trainees, trainers, NHS organisations and stakeholders across the region.
The successful candidate will provide comprehensive administrative and coordination support for a diverse portfolio of endoscopy education and training programmes, including the administration of trainee records, training schedules, meetings, governance processes and stakeholder communications. The role will also support the organisation of regional Immersion Block Training programmes and other workforce development initiatives.
This is an excellent opportunity for an experienced administrator with strong organisational and communication skills who enjoys working collaboratively and managing a varied workload within a dynamic and developing regional programme.
This post is offered on a12-month fixed-term basis, with the potential for extension subject to ongoing funding arrangements.
The Academy Administrator will provide comprehensive administrative and coordination support to the Northern Endoscopy Training Academy (NETA), working closely with the Academy Manager and Clinical Lead to support the delivery of education and training programmes across the North East and North Cumbria.
Acting as the central point of contact for trainees, trainers, NHS Trusts and stakeholders, the post holder will coordinate training activities, maintain accurate records and databases, support governance and reporting processes, organise meetings and manage communications across a wide network of partners.
Key responsibilities include supporting the administration of the NETA curriculum and workforce development programmes, coordinating Immersion Block Training, maintaining training and performance data, supporting financial and procurement processes, and providing administrative support for the NETA Board and other Academy meetings.
The role will work collaboratively with NHS England, the North East and North Cumbria ICB, partner NHS Trusts and the wider North East and Yorkshire Endoscopy Training Academy (NEY ETA) to support the development of a skilled and sustainable endoscopy workforce.
At University Hospitals Tees, our main priority is to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.
We will support staff through providing an inclusive and supportive workplace with health and well‑being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.
We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.
Please see the full job description and person specification document(s) attached for main responsibilities of the role.
- Act as the central point of contact for the Northern Endoscopy Training Academy (NETA), responding to and coordinating enquiries from trainees, trainers, NHS Trusts and stakeholders.
- Provide comprehensive administrative support to the Academy Manager and Clinical Lead.
- Support the planning, coordination and delivery of the NETA curriculum and training programmes.
- Coordinate trainee registrations, immersion training schedules and educational activities.
- Maintain accurate training records, databases and reporting systems.
- Manage Academy communications, including distribution of information, updates and educational resources.
- Organise the NETA Board and other Academy meetings, prepare agendas, take minutes and track actions.
- Support data collection, reporting and performance monitoring to demonstrate Academy activity and outcomes.
- Liaise with NHS England, the Integrated Care Board (ICB), partner Trusts, the Yorkshire Endoscopy Training Academy and external stakeholders to support Academy objectives.
- Assist with governance, quality assurance and compliance requirements.
- Support the administration of faculty and trainee engagement activities.
- Contribute to the continuous improvement of Academy processes and administrative systems.
- Ensure confidentiality and compliance with Trust, NHS and data protection policies at all times.
- Knowledge of NHS administration, structures and processes.
- Ability to work within a multi-disciplinary team.
- Ability to build effective working relationships and work in partnership with a wide range of internal and external stakeholders.
- Good understanding of administrative and office management procedures.
- Proficient in the use of Microsoft Office applications, including Word, Excel, Outlook and Teams.
- Ability to organise and prioritise a varied workload, meeting competing deadlines.
- Excellent verbal and written communication skills.
- Experience of maintaining accurate records, databases and electronic filing systems.
- Numerate and analytical skills with the ability to present complex data and construct comprehensive reports.
- Ability to handle sensitive and confidential information appropriately.
- Good attention to detail and a high level of accuracy.
- Ability to work independently and use initiative within agreed procedures.
- Effective problem‑solving and organisational skills.
- Understanding of data protection, confidentiality and information governance requirements.
- Understanding of education, training or workforce development programmes.
- Knowledge of endoscopy services or healthcare education pathways.
- Educated to NVQ Level 3 in Business Administration (or equivalent qualification) or equivalent experience in an administrative role.
- GCSE Grade 4/C or above (or equivalent) in English and Mathematics.
- Competent in the use of Microsoft Office applications, including Word, Excel, Outlook and Teams.
- Minute-taking qualification or experience of producing formal meeting minutes and reports.
- Experience of using NHS systems, including Oracle, ESR or similar systems.
- Experience of working in an administrative, coordinator or business support role.
- Experience of organising and coordinating meetings, including preparing agendas, taking minutes and maintaining action logs.
- Experience of managing and maintaining electronic records, databases and filing systems.
- Experience of working with a range of stakeholders and providing effective customer service.
- Experience of prioritising and managing a varied workload to meet competing deadlines.
- Experience of using Microsoft Office applications, including Word, Excel, Outlook and Teams.
- Experience of interpreting and collating data to produce high quality reports using spreadsheets and presentation software.
- Experience of financial systems, raising requisitions, receipting and invoicing.
- Experience of handling sensitive and confidential information appropriately.
- Experience of coordinating activities, events, projects or programmes, ensuring effective communication with participants and stakeholders.
- Experience of administering education, training or workforce development programmes within the NHS.
- Experience of working within an endoscopy service, with knowledge of endoscopy pathways, training and quality assurance processes.
- Experience of working across organisational boundaries and supporting services or programmes involving multiple stakeholder organisations.
- Experience of working with trainees, clinicians and multidisciplinary teams.
- Excellent organisational skills with the ability to prioritise a varied workload.
- Strong interpersonal and communication skills.
- Ability to work independently and as part of a team.
- Professional, approachable and customer‑focused manner.
- Ability to build effective working relationships with a wide range of stakeholders.
- Flexible and adaptable to changing priorities.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- Accurate and methodical with a strong attention to detail.
- Ability to work with minimal supervision
- Act as a role model
- Ability to travel occasionally across the North East and Yorkshire region as required to support Academy activities, meetings and events.
- Flexible approach to working arrangements to meet the needs of the service.
- Knowledge of NHS administration, structures and processes.
- Ability to work within a multi-disciplinary team.
- Ability to build effective working relationships and work in partnership with a wide range of internal and external stakeholders.
- Good understanding of administrative and office management procedures.
- Proficient in the use of Microsoft Office applications, including Word, Excel, Outlook and Teams.
- Ability to organise and prioritise a varied workload, meeting competing deadlines.
- Excellent verbal and written communication skills.
- Experience of maintaining accurate records, databases and electronic filing systems.
- Numerate and analytical skills with the ability to present complex data and construct comprehensive reports.
- Ability to handle sensitive and confidential information appropriately.
- Good attention to detail and a high level of accuracy.
- Ability to work independently and use initiative within agreed procedures.
- Effective problem‑solving and organisational skills.
- Understanding of data protection, confidentiality and information governance requirements.
- Understanding of education, training or workforce development programmes.
- Knowledge of endoscopy services or healthcare education pathways.
- Educated to NVQ Level 3 in Business Administration (or equivalent qualification) or equivalent experience in an administrative role.
- GCSE Grade 4/C or above (or equivalent) in English and Mathematics.
- Competent in the use of Microsoft Office applications, including Word, Excel, Outlook and Teams.
- Minute-taking qualification or experience of producing formal meeting minutes and reports.
- Experience of using NHS systems, including Oracle, ESR or similar systems.
- Experience of working in an administrative, coordinator or business support role.
- Experience of organising and coordinating meetings, including preparing agendas, taking minutes and maintaining action logs.
- Experience of managing and maintaining electronic records, databases and filing systems.
- Experience of working with a range of stakeholders and providing effective customer service.
- Experience of prioritising and managing a varied workload to meet competing deadlines.
- Experience of using Microsoft Office applications, including Word, Excel, Outlook and Teams.
- Experience of interpreting and collating data to produce high quality reports using spreadsheets and presentation software.
- Experience of financial systems, raising requisitions, receipting and invoicing.
- Experience of handling sensitive and confidential information appropriately.
- Experience of coordinating activities, events, projects or programmes, ensuring effective communication with participants and stakeholders.
- Experience of administering education, training or workforce development programmes within the NHS.
- Experience of working within an endoscopy service, with knowledge of endoscopy pathways, training and quality assurance processes.
- Experience of working across organisational boundaries and supporting services or programmes involving multiple stakeholder organisations.
- Experience of working with trainees, clinicians and multidisciplinary teams.
Important - Once sufficient applications have been received this vacancy may close early.
It is the policy of North Tees and Hartlepool NHS Foundation Trust, that all successful candidates who are new to the Trust who require DBS clearance for the post they have been offered, are required to pay the cost for their DBS certificate. The method of payment for this is via salary deduction from your first month's pay on commencement with the Trust. The DBs check will be undertaken during the pre‑employment check screening.
Please note the essential qualifications required for the post are outlined within the Person Specification. You are required to provide original evidence of the necessary qualifications for the post at interview should you be shortlisted. You will also be required to provide original copies as part of the pre‑employment check screening.
For any new employees commencing employment with North Tees and Hartlepool NHS Foundation Trust, you will be subject to satisfactory completion of a 6 month probationary period. Please note that internal applications and individuals that are appointed to fixed term appointments of less than 6 months duration are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or a bank member of staff).
As part of our pre‑employment screening process, all applicants are required to provide references covering their last three years employment history including any gaps. Applicants are requested to ensure e‑mail addresses for all referees are included on their application form. Personal references are not acceptable.
If the hours advertised for the post are up to full time (37.5 hours per week), applications are still welcomed from individuals who may be seeking to work less than full‑time hours and all requests will be considered in line with the post being appointed to for the successful applicant.
Everything we do is shaped by our values: Respect, Support, and Collaborate.
At University Hospitals Tees we want our workspaces to be places where everyone feels welcome, valued and safe. We treat people with respect, and we celebrate the differences that make each of us unique.
We welcome applications from everyone, no matter your age, background, race, religion, disability, sex, sexual orientation, gender identity, family circumstances or beliefs.
We are here to support you throughout your application and at every stage of your career with us. We believe we work best when we collaborate, learn from each other and build teams that reflect the communities we serve.
We are a Disability Confident Lead employer. This means we give fair and full consideration to applicants and will offer reasonable adjustments during the recruitment process. If you need help with your application, or need the information in a different format, please contact our recruitment team and we will support you.
The Trust welcomes applications from all candidates who meet the criteria for the role. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless they have permission to work via another route. Non UK/RoI candidates wishing to apply can self‑assess the likelihood of obtaining a Certificate of Sponsorship here: Work in the UK - GOV.UK ( www.gov.uk )
Please provide full and accurate details of your current immigration status on the application form. Your current immigration status will not be considered as part of the shortlisting or interview process.
Please note that not everyone needs a ‘Skilled Worker’ visa. If you are applying for health or social care, you may be eligible to apply for the Health and Care Worker visa instead.
As a supporter of the Armed Forces and an employer of Reservists, North Tees and Hartlepool NHS Foundation Trust are proud to be a signatory of the Armed Forces Covenant, which is a promise by the nation to ensure that those who serve or who have served in the UK Armed Forces (and their families) are treated fairly.
We recognise that reservists and veterans bring a variety of transferable skills and qualities to our workplace, developed through their military careers. Our commitment to supporting the Armed Forces Community has been recognised through the Armed Forces Covenant as a Silver Employer.
Please check your email on a regular basis for updates on your application. If you are shortlisted for interview, you will be invited to email via this method.
Please ensure you read the ‘Guidance Notes for Applicants’ document attached to this advert before completing and submitting your application.
Unfortunately, we are unable to respond to all applicants and those who are not contacted within six weeks of the closing date should assume that their application has been unsuccessful.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Name Nicola Robinson Job title Academy Manager - NETA Email address nicola.robinson59@nhs.net Telephone number 07771345984 Additional information
Dr Chris Wells, Academy Clinical Lead -chris.wells3@nhs.net
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