Academic Support Coach

Wiltshire College & University Centre; Chippenham; On-site; GBP 21,000 - 22,000; Full time

Benefits offered by this job

Great Local Government Pension Scheme

30 days annual leave + 8 bank holidays

2-week Christmas closure

Employee Assistance Programme

Free on-site gyms

Lifestyle discounts

Cycle-to-Work

Professional development opportunities

Discounted meals

Hair & beauty services

Exclusive attraction offers

Job summary

Wiltshire College & University Centre in Chippenham is seeking an Academic Support Coach to deliver academic and pastoral support to students, helping them build study skills and confidence.

Role involves working with teaching teams to keep learners engaged, supporting diverse learners, and fostering an inclusive learning environment. Salary starts at £21,486 with progression opportunities, full-time 37 hours per week, term-time variations.

Qualifications

• Experience working with learners or supporting individuals (education, youth work, care, mentoring, coaching — all welcome).
• Genuine passion for helping students succeed.
• Strong communication, empathy, and organisational skills.
• Commitment to safeguarding and supporting diverse learners.

Responsibilities

• Provide personalised academic and pastoral support to students
• Help learners develop study habits, organisational skills, and confidence
• Work closely with teaching teams to ensure students stay engaged and on track
• Support young people and adults with a range of needs in and out of the classroom
• Create a positive, encouraging, and inclusive learning environment

Skills

Learner support

Coaching

Communication

Organisation

Safeguarding

Job description

Academic Support Coach

Chippenham

£21,486 rising to £21,740 per year (Full time equivalent £24,619 - £24,910 per year)

Are you passionate about helping students unlock their potential and achieve more than they thought possible? Do you thrive on encouraging others, building confidence, and making a genuine impact every day?

If so, this could be the perfect opportunity for you.

As an Academic Support Coach at Wiltshire College & University Centre, you'll play a pivotal role in empowering learners to overcome challenges, develop independent study skills, and achieve their educational goals. Whether you already have experience supporting learners or are eager to bring your coaching, mentoring, or support skills into education, you'll be helping students succeed both inside and outside the classroom.

What We Offer

Salary: £21,486 rising to £21,740 per year (Full time equivalent £24,619 - £24,910 per year)

Contract Type: Permanent, Full-Time 37 hours per week, Term Time Only 36+2 weeks per year

Year-Round Employment: No unpaid breaks

Outstanding Benefits

• Great Local Government Pension Scheme
• 30 days, pro rata paid annual leave + 8 pro rata paid bank holidays
• 2-week pro rata paid Christmas closure for rest and wellbeing
• Employee Assistance Programme – 24/7 confidential support
• Free on-site gyms at several campuses
• Lifestyle discounts on shopping, tech, travel & more
• Cycle-to-Work scheme
• Excellent professional development opportunities
• Extra perks – discounted meals, hair & beauty services, and exclusive attraction offers

A stable role with benefits designed to support your wellbeing, finances, and future.

What You’ll Do

• Provide personalised academic and pastoral support to students
• Help learners develop study habits, organisational skills, and confidence
• Work closely with teaching teams to ensure students stay engaged and on track
• Support young people and adults with a range of needs in and out of the classroom
• Create a positive, encouraging, and inclusive learning environment

What You’ll Bring

• Experience working with learners or supporting individuals (education, youth work, care, mentoring, coaching — all welcome)
• A genuine passion for helping students succeed
• Strong communication, empathy, and organisational skills
• Commitment to safeguarding and supporting diverse learners

Relevant qualifications are beneficial but not essential — what matters most is your dedication to making a difference.

Why Choose This Path?

• Make a real difference to students' lives every day
• Help learners build confidence, resilience, and independence
• Enjoy a rewarding career in a respected educational environment
• Work within a welcoming and supportive team
• Benefit from excellent work-life balance and job stability
• Contribute to creating positive outcomes that can shape futures

At Wiltshire College & University Centre, we believe every learner deserves the opportunity to succeed. Join us and become a trusted mentor, motivator, and advocate for students as they progress towards their ambitions.

Make a difference every day

If you’re ready to join a supportive team and play a key role in student success, we’d love to hear from you.

Closing Date: 17/09/26

Vacancies may close early if sufficient applications have been received; therefore, we would encourage you to submit your application as soon as possible.

Safer Recruitment

Wiltshire College & University Centre follows Safer Recruitment Guidance outlined by the Department for Education in ‘Keeping Children Safe in Education’. This involves conducting enhanced DBS checks, including checks against the children’s barred list, and other employment verifications, including an online presence review for shortlisted candidates.

We embrace diversity, recognising the valuable perspectives, ideas, knowledge, and cultures individuals from different backgrounds bring. Committed to safeguarding, we expect all staff and volunteers to share this commitment.

As a Disability Confident Employer, we pledge to interview all disabled applicants who meet the essential criteria for a job vacancy and assess them based on their abilities