Academic Services Apprentice - Birmingham

Skern Training; Birmingham; On-site; GBP 16,000 - 20,000; Full time

Job summary

Global Banking School in Birmingham is offering an 18-month Apprentice Business Administrator (Level 3) role within Academic Services. You will support student records, assist with ceremonies, and handle confidential information under GDPR.

The program includes Business Administration Level 3 training, and daily tasks such as data entry in Thesis, reports checking, and cross‑team communication using Word, Excel, Outlook, Teams and SharePoint.

Qualifications

• Use of Microsoft Office applications including Word, Excel, Outlook, Teams and Sharepoint
• Good Attention to Detail
• Ability to work well as part of a team
• Ability to work under pressure and to deadlines.
• Ability to handle confidential and sensitive information, within the requirements of GDPR
• Ability to use initiative and judgement to resolve matters

Responsibilities

• Undertake key aspects of administration relating to all area of the Academic Services Team
• Collating and storing highly confidential documentation
• Communicating with staff across the organisation and partner institutions
• Inputting data onto a Student Records System (Thesis) and other systems as and when required
• Checking reports for accuracy and highlighting any errors or discrepancies
• Data quality and accuracy when updating systems
• To be involved with the organisation and operation of various Ceremonies / Events.
• To deal with queries by e-mail and face to face from academic and administrative colleagues and students in relation Academic Services
• At peak periods there may be a requirement to work flexibly as necessary
• To undertake other appropriate duties as required by the Assistant Registrar.
• Use of Microsoft Office applications including Word, Excel, Outlook, Teams and SharePoint
• To maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems

Skills

Customer care skills

Education

Business Admin Level 3

Job description

Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities.Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.

Provide administrative support for Academic Services team and be responsible for areas within Registry Academic Services which is primarily the student records and the assessment records for students.

• Undertake key aspects of administration relating to all area of the Academic Services Team
• Collating and storing highly confidential documentation
• Communicating with staff across the organisation and partner institutions
• Inputting data onto a Student Records System (Thesis) and other systems as and when required
• Checking reports for accuracy and highlighting any errors or discrepancies
• Data quality and accuracy when updating systems
• To be involved with the organisation and operation of various Ceremonies / Events.
• To deal with queries by e-mail and face to face from academic and administrative colleagues and students in relation Academic Services
• At peak periods there may be a requirement to work flexibly as necessary
• To undertake other appropriate duties as required by the Assistant Registrar.
• Use of Microsoft Office applications including Word, Excel, Outlook, Teams and SharePoint
• To maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems
  

Entry requirements

• Use of Microsoft Office applications including Word, Excel, Outlook, Teams and Sharepoint
• Good Attention to Detail
• Ability to work well as part of a team
• Ability to work under pressure and to deadlines.
• Ability to handle confidential and sensitive information, within the requirements of GDPR
• Ability to use initiative and judgement to resolve matters

Skills required

• Customer care skills

Training to be provided

Business Admin Level 3

Things to consider

Business Administration Level 3

Location

Global Banking School
1 Brindley Place,
Birmingham,
West Midlands,United Kingdom.
B1 2JB

At a Glance

Salary:
£ 18000per year

Working week:
Monday - Friday

Duration:
18 Months

Apprenticeship standard:
Business administrator (Level 3)