Academic Programs Manager – Student Success

Hult International Business School; Greater London; On-site; GBP 42,000 - 64,000; Full time

Job summary

Hult International Business School seeks a proactive Program Manager to lead daily operations of the BBA program, liaising with students, faculty, and registries. You will supervise course scheduling, degree requirements, and academic projects while upholding high standards in a fast-paced environment.

The role emphasizes student advising, collaboration with internal teams, and data reporting for accreditation.

Qualifications

• Bachelor’s degree required; Master’s degree preferred.
• Significant experience in a student-facing role; academic administration experience is a plus.
• Proficiency in Microsoft Office (especially Excel) and database tools (e.g., Salesforce).
• Native-level English fluency (written and spoken).
• Proven commitment to outstanding customer service and student support.

Responsibilities

• Maintain student records, academic status, and grade entries; manage course scheduling and registrations.
• Oversee degree requirements and coordinate degree conferral; report data for external bodies and accreditation.
• Provide academic advising and support; coordinate with faculty and registry to uphold standards.
• Support faculty in course delivery and LMS usage (myCourses); organize events and field trips.
• Represent the institution at recruitment events and manage academic communications across platforms.

Skills

Organizational skills

Project management

Interpersonal skills

Communication skills

Cultural sensitivity

Attention to detail

Creativity

Problem solving

Multitasking

Customer service

Team collaboration

Education

Bachelor's degree

Master's degree

Tools

Microsoft Excel

Salesforce

Job description

Hult International Business School seeks a proactive Program Manager to lead daily operations of the BBA program, liaising with students, faculty, and registries. You will supervise course scheduling, degree requirements, and academic projects while upholding high standards in a fast-paced environment.

The role emphasizes student advising, collaboration with internal teams, and data reporting for accreditation.