Academic Coordinator

Membership Bespoke; Greater London; Hybrid; GBP 30,000 - 32,000; Full time

Benefits offered by this job

25 days' annual leave

Bank holidays

Birthday leave

Generous pension scheme

Social events

Job summary

Membership Bespoke in Central London is seeking an Academic Coordinator to join the Membership and Professional Standards team. You will support membership services, professional registration activities and member engagement.

Reporting to the Membership & Professional Standards Manager, you will coordinate applications, registrations and communications while providing admin support to regional volunteer groups and delivering webinars.

Qualifications

• Experience in a membership organisation or professional body.
• Experience supporting membership, registrations, or customer service.
• Excellent administrative and organisational skills.
• Strong IT skills with CRM and Office suite.
• Excellent written and verbal communication.

Responsibilities

• Coordinate membership applications and registrations.
• Manage member communications and updates.
• Provide administrative support to regional volunteer groups.
• Deliver engaging member webinars and events.
• Handle multiple priorities with accuracy.

Skills

Membership administration

Customer service

Communication

Attention to detail

Event coordination

Tools

CRM databases

Microsoft Office

Excel

Job description

Professional Membership Organisation – Engineering Sector

Central London (Hybrid – 2 days office, 3 days home)

£30,000–£32,000 + excellent benefits including 25 days' annual leave plus bank holidays, birthday leave, a generous pension scheme, and a close-knit, supportive culture with regular summer and winter social events

Permanent | Full Time

Our client, a respected and well-established professional membership organisation in the engineering sector, is looking to recruit an organised and proactive Academic Coordinator to join their Membership and Professional Standards team.

The Role of Academic Coordinator

Reporting to the Membership & Professional Standards Manager, you will play a key role in supporting membership services, professional registration activities and member engagement. You will coordinate membership applications, professional registration processes and member communications, whilst providing administrative support to regional volunteer groups and helping deliver an engaging programme of member webinars. The role requires excellent organisational skills, strong attention to detail and the ability to manage multiple priorities whilst delivering a first-class service to members and stakeholders.

Person Specification

• Experience working within a membership organisation, professional body, charity, institute or customer-focused administrative environment.
• Experience supporting membership, registrations, customer service or membership administration would be highly desirable.
• Excellent administrative and organisational skills with exceptional attention to detail.
• Strong IT skills, including CRM databases, Microsoft Office and Excel.
• Excellent written and verbal communication skills.
• Confident working with members, volunteers and a range of stakeholders.
• Able to manage multiple priorities whilst maintaining a high level of accuracy.
• A proactive, friendly and customer-focused approach with the ability to work independently and as part of a team.
• Experience supporting professional registration or accreditation processes would be advantageous but is not essential.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds.