AC & HVAC Helpdesk Engineer - Office Based

Northgate Vehicle Hire Careers; Bristol; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Competitive bonus

7% pension contribution

Private medical insurance

Training and development support

Job summary

A leading technical service provider in Bristol seeks an experienced Technical Helpdesk Service Engineer to join their office-based team. You'll provide exceptional technical support for various products, resolving service inquiries and ensuring high customer satisfaction. The role emphasizes hands-on experience with technical issues and excellent communication skills. The position offers a competitive salary, bonuses, and extensive benefits including training investments and pension contributions.

Qualifications

• Proven experience in resolving technical issues on splits, VRVs, chillers, and heat pumps.
• Ability to assist customers clearly and concisely.
• Proactive mindset and can-do attitude.

Responsibilities

• Provide high-quality aftersales technical support.
• Work in a busy technical office environment.
• Maintain exceptional customer satisfaction.

Skills

Hands-on experience with technical issues

Strong communication skills

Fault diagnosis

Customer support

Job description

A leading technical service provider in Bristol seeks an experienced Technical Helpdesk Service Engineer to join their office-based team. You'll provide exceptional technical support for various products, resolving service inquiries and ensuring high customer satisfaction. The role emphasizes hands-on experience with technical issues and excellent communication skills. The position offers a competitive salary, bonuses, and extensive benefits including training investments and pension contributions.