A&E Receptionist

Northern Care Alliance NHS Foundation Trust; Greater Manchester; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Annual leave

Flexible working

Health & wellbeing hours

Job summary

Fairfield General Hospital in Greater Manchester is seeking a Receptionist for the Accident and Emergency Department, with both full-time and part-time roles available. The post involves friendly, confidential and efficient reception and patient registration duties within a busy NHS environment.

The role operates 24 hours a day, 7 days a week with flexible shifts and additional duties to ensure a high-quality service.

Responsibilities

• Registering and discharging patients on the ED IT system and GP OOH system, booking follow up appointments for various clinics and recording admission details.
• Dealing with a range of face to face and telephone enquiries from nursing and medical staff, patients, relatives, GPs and external agencies.
• A comprehensive range of administrative and clerical duties are undertaken.

Job description

Fairfield General Hospital are seeking to appoint a full and part time Receptionist to work in the Accident and Emergency Department.

You will work as a member of a team based in the Emergency Department and will be responsible for providing friendly, confidential, speedy, courteous and effective reception and registering service for patients, relatives and visitors attending the department.

The reception service operates 24 hours 7 days a week. All staff work flexible shifts, unsociable hours and public holidays and undertake additional duties to ensure an efficient and quality service is delivered.

Reception staff may also be called in to work in the event of a major incident. During working hours, all reception staff are expected to follow the NCA infection prevention guidelines and wear a mask at all times.

• Registering and discharging patients on the emergency department IT system, GP OOH system, booking follow up appointments for various out-patient clinics and recording admission details on Patient Centre.
• Dealing with a range of face to face and telephone enquiries from nursing and medical staff, patients, relatives, GPs and external agencies providing general advice and information.
• A comprehensive range of administrative and clerical duties are undertaken.

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

For further details / informal visits contact: Name: Adam Bradley Job title: Directorate Manager Email address: [e-mail] Telephone number: 0161 778 2563

or

Claire Hanbridge

Lead Manager

[e-mail]