3rd Line Support Engineer

Premier Group; High Wycombe; On-site; GBP 40,000 - 50,000; Full time

Job summary

An established industry player is seeking a skilled 3rd Line Support Engineer to join their growing IT Support team. This role offers the opportunity to work in a dynamic environment, focusing on Windows Servers and Office365 administration. With a commitment to employee development, the company provides extensive training and career growth opportunities. Enjoy a competitive salary, generous holiday allowance, and a supportive workplace culture. If you are passionate about IT and ready to take your career to the next level, this position could be your next great opportunity.

Benefits

33 days holiday including bank holidays

Company Pension scheme

Training and Career growth

Free on-site parking

Qualifications

• Experience with Windows Servers and Office365 in an ITIL environment.
• Strong communication skills and ability to work with hardware setups.

Responsibilities

• Provide 3rd line support for IT issues, focusing on Windows Servers.
• Install and configure backup solutions and manage network storage.

Skills

Windows Server 2019 onwards

Office365 administration

Excellent written and verbal communication

Network Storage Solutions – SAN/NAS

Hardware setups with HPE and DELL PowerEdge

Installing and configuring backup solutions (Veeam)

ITIL certified or experience

Microsoft or Cisco certifications

Tools

Veeam

Routers

Switches

Firewalls

VLANs

Job description

3rd Line Support Engineer

Salary: £40,000 - £50,000

Location: High Wycombe

Office based 5 days a week

About the Role

A client of ours are looking to grow within the IT Support team, we are looking for a 3rd Line Support Engineer who has experience working with Windows Servers, Office365 and Networks in an ITIL environment.

The company are small to medium sized and are looking to grow due to an increasing client base. Based in High Wycombe and this position is office based 5 days a week with occasional travel to client sites, so you will need to have a Full UK Driving License and access to a vehicle.

What We’re Looking For

- Excellent written and verbal communication
- Windows server 2019 onwards
- Hardware setups with HPE and DELL PowerEdge
- Network Storage Solutions – SAN/NAS
- Routers, Switches, Firewalls, VLANs
- Installing and configuring backup solutions (Veeam)
- Office365 administration (Intune)
- ITIL certified or experience of working in an ITIL environment
- Microsoft or Cisco certifications are desirable but not essential

What’s on Offer

- Salary up to £50,000, depending on experience
- 33 days holiday including bank holidays increasing to 38days with length of service
- Company Pension scheme
- Training and Career growth
- Free on-site parking



What’s next?

If this sounds like it could be worth a conversation, then apply today and we’ll aim to be in touch shorty.