3Rd Line Sharepoint Engineer

CBSbutler Holdings Limited trading as CBSbutler; Ringway; On-site; GBP 78,000 - 103,000; Full time

Job summary

CBSbutler is seeking a 3rd Line Infrastructure Engineer / SharePoint SME for an onsite role in Manchester. You will manage complex SharePoint estates across on-premises and Microsoft 365, focusing on administration, troubleshooting and upgrades.

You will act as escalation point for SharePoint issues, lead upgrades to SE, and coordinate with Microsoft 365 teams to ensure security, reliability and performance across the environment.

Qualifications

• Hands-on SharePoint Server 2019 and SE experience.
• Proven ability to upgrade SharePoint 2019 to SE and administer SharePoint Online.
• Strong 3rd line infrastructure / technical support experience.

Responsibilities

• Provide 3rd line support and technical escalation for complex SharePoint issues.
• Lead and support SharePoint 2019 to Subscription Edition (SE) upgrades.
• Administer and maintain SharePoint Server environments.
• Support SharePoint Online / Microsoft 365
• Troubleshoot platform, configuration and performance issues.
• Maintain SharePoint platform security, availability and reliability.
• Support platform improvements, upgrades and technical changes.
• Work closely with wider infrastructure and Microsoft 365 teams.

Skills

SharePoint administration

3rd line technical support

Troubleshooting

Tools

SharePoint Server 2019

SharePoint Subscription Edition (SE)

SharePoint Online

Microsoft 365

OneDrive

Microsoft Teams

Exchange Online

Power Automate

Power Apps

Microsoft Copilot / AI capabilities

SharePoint development and automation

MS-102

AZ-204

PL-400

AI-900

Job description

3rd Line Infrastructure Engineer - Sharepoint SME

Onsite in Manchester (7am-7pm shift coverage within a secure room environment)

£490 per day inside ir35

6 months contract

Eligible for BPSS

We are looking for an experienced 3rd Line Infrastructure Engineer / SharePoint SME to join a large-scale enterprise environment in Manchester.

This is a hands‑on technical role supporting and evolving a complex SharePoint estate across on‑premises and Microsoft 365, with a particular focus on SharePoint administration, troubleshooting and platform upgrades.

The Role

You will act as a 3rd line technical escalation point, resolving complex SharePoint issues while supporting the ongoing development, performance and reliability of the platform.

A key part of the role will be supporting and leading SharePoint 2019 to SharePoint Subscription Edition (SE) upgrades, alongside the administration and support of SharePoint Online within Microsoft 365.

Key Responsibilities

• Provide 3rd line support and technical escalation for complex SharePoint issues
• Lead and support SharePoint 2019 to Subscription Edition (SE) upgrades
• Administer and maintain SharePoint Server environments
• Support SharePoint Online / Microsoft 365
• Troubleshoot platform, configuration and performance issues
• Maintain SharePoint platform security, availability and reliability
• Support platform improvements, upgrades and technical changes
• Work closely with wider infrastructure and Microsoft 365 teams

Essential Experience

• Strong hands‑on experience with SharePoint Server 2019
• Experience with SharePoint Subscription Edition (SE)
• Strong experience supporting SharePoint Online / Microsoft 365
• Proven 3rd line infrastructure / technical support experience
• Experience with SharePoint upgrades, migrations and administration
• Strong troubleshooting and problem-solving skills

Desirable

• Experience across the wider Microsoft technology stack would be advantageous, including:
• Microsoft 365
• OneDrive
• Microsoft Teams
• Exchange Online
• Power Automate
• Power Apps
• Microsoft Copilot / AI capabilities
• SharePoint development and automation
• Relevant Microsoft certifications such as MS-102, AZ-204, PL-400 or AI-900 would also be beneficial.